Revenue Cycle Applications Specialist, Amazon One Medical - job 1 of 2

Description

Application deadline: Apr 11, 2026

The Revenue Cycle Applications Specialist will play a crucial role in optimizing and maintaining the revenue cycle management systems for Amazon One Medical. This position focuses on supporting healthcare billing applications, ensuring system integrity and effective system utilization.

As part of Amazon One Medical, you will find yourself working with exceptionally talented people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Health Services, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with management.

Key job responsibilities
• Serve as a subject matter expert for revenue cycle applications, including EHR/EMR systems, practice management software, and billing platforms
• Configure and maintain revenue cycle applications to support organizational workflows and compliance requirements
• Develop and implement system updates, fixes, and enhancements to improve operational efficiency
• Create and maintain documentation for system processes, workflows, and standard operating procedures
• Analyze system issues and coordinate with IT teams to implement solutions
• Train end-users on revenue cycle applications and provide ongoing technical support
• Monitor system performance metrics and generate reports for stakeholder review
• Collaborate with cross-functional teams to optimize revenue cycle processes

Basic Qualifications

- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience in project management including communication, planning, and documentation
- 2+ years of experience in healthcare revenue cycle operations
- Strong knowledge of medical billing processes, healthcare coding, and insurance claim procedures
- Proficient in healthcare information systems and revenue cycle applications
- Experience with multiple healthcare practice management systems

Preferred Qualifications

- Bachelor's degree or equivalent
- Experience with SQL databases (querying and analyzing)
- Experience with Open Practice Management
- Experience as an application manager with a common practice management system
- Relevant certifications (CRCR, CRCP-I, or similar)
- Experience with system implementations or major upgrades
- Knowledge of ICD-10, CPT, and HCPCS coding systems
- Background in healthcare data analytics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.