Intern - Systems Engineering - Must Be Bilingual in English and Japanese/Korean

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Preferred Locations: Boston, North Carolina or Toronto

Networks is seeking a Systems Engineering intern to support our Korean and/or Japanese customers who have a North American presence.  These roles are Full-time, paid summer internships (40 hours/week).

As a member of the team, the intern will interact with various cross-functional teams, including Product Development, Sales, Operations, Support, and Services to help drive our go-to-market strategy and support these customers.  While a majority of the work will be from the intern’s remote/home office, there may be occasions for the intern to attend meetings in an Extreme office location or customer site (if within a reasonable distance from the intern’s home). While the intern resides in North America, there may be occasional virtual meetings that are held during UTC +8 and UTC +9 time zones.

Key Responsibilities:

• Develop relationships with cross-functional teams.
• Manage multiple projects simultaneously, with varied deliverables and due dates.
• Listen to and document customer feedback and relay it to internal departments for improvement opportunities.
• Present their work directly to managers and senior leaders.

• Hands-on experience or demonstrated interest in AI-assisted workflows, preferably using Microsoft Copilot and/or Claude, applied to technical analysis, lab testing, and real-world problem solving.

• Build a strong technical understanding of Extreme’s wired and wireless networking solutions.

Qualifications:

• The intern must currently reside in North America, pursuing a degree in Engineering (Networking, Systems, Software, or Data), or a related field such as IT, Computer Science, or Applied Analytics.
• Must be bilingual in English and Japanese, or English and Korean.
• Have at least 18 months remaining before graduation
• Should have a general understanding of Networking Technology
• Must be a self-starter, proactive and eager to learn.
• Skilled at using Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work effectively within both virtual and in-person teams.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.