Technical Writer

About the job

FriendliAI is hiring a Technical Writer to craft clear, engaging, and accurate content that helps developers, customers, and partners understand and succeed with our AI platform. You'll be the bridge between complex technical concepts and accessible information. From developer documentation to customer-facing guides, your work will remove friction, drive adaptation, and communicate FriendliAI's value across multiple channels.

You'll collaborate with engineers, product managers, and go-to-market teams to create documentation, marketing assets, and campaign content. Your writing will serve both technical and business audiences, ranging from SDK reference docs to blog posts, whitepapers, newsletters, and partner materials.

Key Responsibilities

• Plan, create, and manage content across various platforms, including documentation, websites, blogs, newsletters, and social channels

• Write clear guides, examples, and references that help developers adopt and integrate FriendliAI products effectively

• Research potential customers, competitors, and industry trends to inform the direction of content

• Support existing customers with updated resources

• Continuously update and improve content to reflect new product features, industry trends, and best AI practices

Qualifications

• Bachelor's in Business, Marketing, Technical Communication, or a related field

• 3+ years of experience in technical writing, developer documentation, or content creation in the technology industry

• Excellent written and verbal communication skills in English, with a proven ability to clearly explain complex concepts

• Ability to work independently, prioritize, and manage multiple projects in a fast-paced environment

• Proficiency with content management and publishing tools (e.g., CMS, Markdown, Git)

Preferred Experience

• Familiarity with or interest in AI (especially generative AI) and IT B2B SaaS

• Experience writing for developer tools, SDKs, or APIs

• Developer relations experience

• Have published an academic paper

• Comfortable collaborating across engineering, product, and go-to-market teams

Benefits

• A front-row seat to the AI infrastructure revolution

• Opportunity to work cross-functionally with top-tier engineers, product leaders, and go-to-market teams

• Competitive compensation

• Premium hardware and health support benefits

• A highly collaborative, fast-moving team where your impact is immediate and visible

About us

FriendliAI, a San Mateo, CA-based startup, is building the next-generation AI inference platform that accelerates the deployment of large language and multimodal models with unmatched performance and efficiency. Our infrastructure supports high-throughput, low-latency AI workloads for organizations worldwide. We are also integrated with the Hugging Face platform, allowing instant access to over 500,000 open-source models. We are on a mission to deliver the world's best platform for AI inference.