Director of Product Management, My Intuitive Platform

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

The Director of Product Management, My Intuitive Platform supports Intuitive’s Digital product roadmap strategy and product lifecycle management for the My Intuitive platform.  This solution supports multiple Intuitive hardware platforms and incorporates multiple features related to pre-operative preparation and learning, intraoperative feature access and collaboration, and post-operative data consumption.  The product incorporates solutions for a breadth of clinical users in addition to hospital administrators.  These solutions are developed with input from multiple functions across Intuitive, but are deployed as an integrated solution with the Digital product portfolio.  

What you’ll do:

• Manage the product roadmap and product lifecycle by developing and conducting qualitative and quantitative market and user research (including direct customer interviews and observations) that shapes product strategy and prioritization.
• Develop business justification for recommendations and gain alignment on prioritization across key stakeholders for inbound and outbound product development programs that cross business units.
• Oversee teams that make product and feature proposals and write clear, actionable market and product requirements; facilitate tradeoffs with design and product management teams across functions.
• Refine requirements with feedback directly from customers and internal partners (Sales, M.D.’s, and Clinical Development Engineering).
• Shepherd products and complex projects through Evaluation, Product Development, and Design Control stages, weighing Desirability, Viability, and Feasibility, in close partnership with cross-functional teams to deliver on time and with quality.
• Foster the growth of this function by attracting, developing, training, and retaining a high-performing team of Product Managers and people leaders; champion the voice of the customer and the voice of the user to drive outcomes that matter.
• Develop and track team goals and objectives, aligned to business unit and corporate objectives; hold the team accountable for results.
• Bring an in-depth understanding of the customer-facing features of the da Vinci and ION systems (clinical applications, enterprise data products), including pricing and implementation requirements for digital products to hospital systems to support adoption and scale.
• Understand competitive, emerging, and complementary technology and its potential impact on Intuitive’s product lines.
• Work with product engineering and business development to evaluate new technologies and prioritize the new business development pipeline.

What you'll bring:

• Must be a highly passionate individual that notices and cares about design details and the users' experience with the product
• Minimum of 15 years of professional experience and a bachelor’s degree required. MBA or advanced degree preferred. Graduate technical or business degrees preferred
• Minimum of 10 years of experience within Medical Device Product Management, experience with digital health products preferred.
• Experience defining and managing market and product requirements for medical device
• Extensive experience building teams and mentoring and guiding junior staff.
• Experience defining and managing market and product requirements for medical devices.
• Experience with minimally invasive surgical products including capital equipment is highly preferred.
• Strong knowledge of minimally invasive surgery and diagnostic markets is highly preferred.
• Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority.
• The ability to work well in bridging communication between engineering, design, marketing, sales, and customers.
• Ability to work in surgical labs and operating rooms is required.
• Ability to travel up to 20% of the time

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.