Customer Service Director Jobs

Lead and manage HRA's concierge and customer service operations to improve rehousing outcomes for shelter clients across New York City.

Experienced operations leader needed to oversee case management, enrollment, and customer service functions and support program delivery for a nonprofit workforce development program in Staten Island, NY.

Mainspring Energy is hiring a Director of Customer Success to lead post-deployment account ownership and escalate technical issues across engineering, product, and operations to ensure reliable field performance and high customer retention.

Support community engagement and event operations as an Assistant Lifestyle Director at Taylor Management, helping plan and execute resident-focused programs.

Lead the strategic design and launch of a new paid consumer membership service as a client-facing Freelance Service Design Director at Fantasy.

Lead the Hillcrest Marketplace J.Crew Factory as Store Director to drive sales, coach and develop your team, and deliver outstanding customer experiences while managing store operations.

Lead sales and operations for a distinguished Upper East Side luxury boutique, delivering exceptional client experiences while running the business with owner-level responsibility.

Lead a European Wax Center location in NYC as the Center Sales Director, responsible for driving sales, team performance, guest experience, and full-site operations.