Cx Operations Jobs

Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.

Lead the design and scaling of Rapsodo’s post-sale customer experience across hardware and software products in North America, building infrastructure, AI-driven operations, and cross-functional feedback loops to improve onboarding, support, and activation.

Senior CX leader sought to scale a 40-person customer experience organization using people-centered practices and AI-enabled operations to boost satisfaction, retention, and product impact.

Builder Prime is hiring a hands-on Senior Payments & Fintech Manager to own merchant onboarding, partner operations, and payments go-to-market to scale embedded payments as a major revenue driver.

Second Nature is hiring a Program Manager, CX Automations to lead AI- and automation-driven initiatives across Customer Success and Support and scale operational excellence globally.