Patient Experience Jobs

Lead strategic relationships with 5–10 enterprise healthcare customers to drive retention, expansion, and measurable RCM outcomes for Collectly (remote, ~50% travel).

Northwestern Medicine is hiring a Patient Experience Leader I to coordinate patient experience programs, coach staff, lead committees, and analyze satisfaction data at the McHenry facility.

Aesthetx seeks a seasoned COO to lead multi-site operations, drive financial performance, and execute new location buildouts while acting as the culture carrier for a fast-growing aesthetic medicine practice.

Alpaca Health seeks a Founding Product Manager to rapidly prototype AI-driven features, own conversion and growth funnels, and deliver an AI-native platform that transforms care delivery for clinicians and families.

Lead non-clinical operations across a clinic and surgery center as Assistantly’s Director of Operations, partnering with physician owners to translate strategy into efficient, compliant, and profitable execution.

Serve as a Customer Experience Associate at Serenity Healthcare, creating positive first impressions, guiding onboarding, and supporting customers through their care journey.

EVERSANA is hiring a seasoned Salesforce Architect to design and deliver scalable Health Cloud solutions, Experience Cloud portals, and MuleSoft integrations supporting patient services and copay programs.

Withings Health Solutions seeks a Customer Experience Associate to lead partner support, reduce escalations, and improve customer journeys for clinical-grade connected devices and remote monitoring solutions.

Lead DTC customer experience innovation remotely to design compliant, data-driven digital products that improve patient journeys and support oncology trial recruitment.

EVERSANA INTOUCH is hiring a Group Director of Experience Strategy to lead omnichannel, oncology-focused experience programs that translate data and user insight into compelling, accessible healthcare journeys.

Intuitive Health is hiring an experienced RN Clinical Manager to lead clinical staff at a combined emergency and urgent care site in Albuquerque, ensuring high-quality, patient-centered care and operational excellence.

Lead DTC innovation and patient-centered digital strategies to improve engagement and trial recruitment for oncology patients while ensuring regulatory compliance and data-driven outcomes.

Lead DTC innovation to design patient-centered digital experiences and trial recruitment strategies for oncology populations at a remote, pharma-focused organization.

Lead day-to-day operations and P&L for a Free-Standing ER & Urgent Care site, driving clinical integration, regulatory compliance, and patient-centered growth for Intuitive Health.

Intuitive Health’s Legacy ER & Urgent Care is hiring an RN Clinical Manager to lead and mentor clinical teams, oversee operations, and uphold high-quality, patient-focused emergency and urgent care services at the Prosper, TX site.

Lead messaging and go-to-market execution for Nextech's Patient Experience platform, translating product capabilities into compelling value for specialty healthcare practices.

Serenity Healthcare is hiring a Contact Center Supervisor in Lehi, UT to lead and coach an inbound call team that delivers efficient, empathetic patient-first service.