Quality Center Jobs

Lead QA and training for a remote Patient Concierge team, driving quality standards, coaching, and onboarding to improve agent performance.

Lead a remote outreach team at Wider Circle to coach agents, optimize call center operations, and drive sales and customer satisfaction.

Experienced testing leader needed to design and run enterprise testing programs for Oracle CIS implementations, working closely with utilities and delivery teams across the project lifecycle.

Lead technical support and continuous improvement for AbbVie's Barceloneta manufacturing site, managing investigations, tech transfers and a team of technical experts.

Serenity Healthcare is hiring an experienced Customer Service Supervisor in Sandy Springs to lead a high-performing call center team focused on quality, schedule adherence, and escalation management.

Experienced QA/QC Project Manager needed to lead quality assurance and contractor interfaces on large-scale data center and construction projects in the Atlanta region.

Senior QA/QC leader needed to build and oversee enterprise quality systems for mission-critical data center projects, driving compliance, commissioning excellence, and operational consistency.

USA Clinics Group seeks a bilingual Call Center Quality Assurance Specialist to evaluate interactions, coach agents, and uphold high patient-service and compliance standards across inbound and outbound channels.

Lead and coach a remote customer service team at Minted to drive quality, productivity, and customer satisfaction while supporting team development and operational goals.

Lead a busy environmental laboratory service center in Sacramento as the Service Center Supervisor, overseeing technicians, sample handling, microbiology and wet chemistry testing, and client communications.

Lead and own QA, coaching, and training programs for a remote Patient Concierge team as a bilingual QA & Training Supervisor focused on improving agent performance and quality culture.

Experienced QA-focused Mechanical Project Manager needed to oversee quality, commissioning and vendor interfaces for mission-critical data center construction in Atlanta with Turner & Townsend.