Quality Engineer I - Project

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Project Quality Engineer I is assigned to project teams to provide technical direction and engineering vendor management on upgrades to existing attractions. Duties include technical leadership and subject matter expertise in a variety of Ride and Show system disciplines, auditing of third party design and engineering, execution of on- and off-site acceptance test procedures, and ownership of project documentation compliance.

The Project Quality Engineer I is responsible for ensuring all project work conforms with ASTM F24 Committee guidelines and compliant with applicable codes, regulations and standards including: AISC, ASME, ASTM, ANSI, AWS, JIC, NEC, and OSHA, among others. They may also provide guidance and oversight on these standards for the other Ride and Show Programs (RSP) team members.

This role has exposure to multiple different ride and show systems spanning multiple decades, each with its unique fun and challenges.

This role has a 5-day workweek, with a minimum of 4 days onsite. The role may include night and/or weekend work only when necessary.

Responsibilities:

• Reviews contracts and prepares quality planning documents such as but not limited to: ensuring proper material certifications and dimensional inspections are completed for applicable components, applicable quality codes assigned for quality components, and processing and triaging non-conformances.
• Responsible for technical completion of mechanical / structural modifications to complex ride and show systems to improve safety, reliability, operational readiness, diagnostics, and serviceability.
• Provides technical guidance and vendor management of the design, fabrication, and daily installation, test and adjust, and validation activities in the field for mechanical/structural systems.
• Supports the Project Manager with developing scope of work documents for engineering projects by investigating and providing the technical criteria, quality requirements, and maintenance/operational requirements.
• Interfaces with vendors, Engineers, Managers, Supervisors and Technicians to resolve problems and design issues to meet project objectives.
• Performs and checks engineering calculations for design, analysis, testing, and implementation of mechanical and structural systems.
• Reviews designs and documentation from vendors ensuring compliance with contractual requirements, local AHJ requirements, and internal/external specifications/standards.
• Leads design and production reviews ensuring product quality, specification conformance, and schedule accuracy.
• Oversees and manages mock-ups, prototypes, installations, test and adjustments, and validation of show and ride systems to ensure compliance with contractual specifications.
• Monitors supplier compliance with Quality Assurance Plans and specifies deliverable requirements for fabrications projects.
• Coordinates assigned engineering activities between vendors, ride supervisors, ride managers and technicians.
• Reviews program and subcontractor trends and identifies recommended improvement opportunities, corrective actions and other remedies.
• Resolves quality issues with program management and suppliers.
• Certifies and releases products (i.e. Document, drawing release).
• Maintains objective evidence of project quality programs through organized program quality records and archives as required.
• Builds and maintains effective business relationships with Program Managers and Suppliers. Implements program metrics and uses them to drive execution improvement.
• Performs in-field mechanical source inspections on fabricated components, assemblies, and sub-assemblies.
• Updates project status to Project Manager on a regular basis.
• Presents technical project overviews and detailed engineering issues to various levels of management. 
• Maintains configuration management of mechanical/structural documentation in accordance with Engineering’s guidelines for proper archiving and security.
• Acts as a mentor for lower-level Project Engineers.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established USH policy, procedures, training, and team member involvement activities.
• Performs other duties as assigned.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85,000.00 - $100,000.00

Education & Experience

• Bachelor of Science degree in Engineering (Mechanical, Electrical, Aerospace, Technology) or equivalent. Advanced degrees preferred.

• Minimum 2 years of experience in mechanical or quality engineering, preferably in theme parks or equivalent combination of education and experience.

Other Requirements

• Proficient analytical skills to perform and audit engineering calculations for design, test, and implementation of mechanical systems.
• Proficiency in hydraulic and pneumatic design, and familiarity with components.
• Proficient knowledge and logical approach to problem solving and troubleshooting capabilities of mechanical and structural systems.
• Proficiency in mechanical drawings, Solidworks, AutoCAD and technical documents.
• Background in design of welded structures, beam elements, welded joints, structural steels, gearing, composite materials, manufacturing, and fabrication processes.
• Experience in development and review of FMEA, Hazard Analysis, Risk Analysis, and Acceptance Test Procedure documentation.
• Background in servo controls as applied to hydraulic, pneumatic, and electromotive motion control system.
• Knowledgeable in AWS, ANSI, and ASTM (especially F24) standards.
• Knowledge of and experience with design of Safety Critical Systems.
• Ability & willingness to work overtime, weekends, and holidays with short notice
• Supplier auditing experience required
• Travel requirements: ~10%

Desired Characteristics

• Theme Park Operations knowledge and experience
• Proficient in systems engineering design, implementation, and troubleshooting
• Working knowledge of Special Effects and Flame Systems
• Excellent organizational, verbal, and written communication skills
• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas. Strong team player.
• Strong interpersonal and analytical skills
• Strong time management skills
• Ability to multi-task and be flexible
• Experience in a union environment
• Continuous Improvement knowledge and experience (IE: DMAIC, Lean Six Sigma, TQM)
• Testing and Inspection methods knowledge and experience
• CWI and/or NDT level 3
• Contract Review experience: determines project deliverables, design QA and QC verification plans based on scope and relevant specifications
• Root Cause and Corrective Action experience: coordinates resolution of vendor and project quality deficiencies
• Quality Assurance Program knowledge and ability to develop Project QAP processes

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].