Business Analysis and Facilitation Subject Matter Expert (SME)

One Federal Solution is seeking a Lead Business Analyst to support USCIS VER and potentially FOD operations. This role involves analyzing business processes, identifying improvement opportunities, and facilitating stakeholder discussions to develop actionable solutions.

Business Analysis and Facilitation Subject Matter Expert (SME) Key Responsibilities:

• Serve as the lead business analyst supporting USCIS VER and potentially FOD operations.
• Analyze business processes, identify improvement opportunities, and facilitate stakeholder discussions to develop actionable solutions.
• Gather and document requirements, and develop process flow diagrams, use cases, and functional specifications.
• Support Agile sprint planning, backlog grooming, and retrospectives.
• Conduct process reengineering, organizational impact assessments, and alternative analyses.
• Translate complex technical concepts into business solutions and serve as a liaison between business units and technical teams.
• Support technology assessments, user acceptance testing, and operational readiness activities.

Business Analysis and Facilitation Subject Matter Expert (SME) Required Qualifications:

• Minimum of 8 years of experience as a business analyst or subject matter expert (SME).
• At least 5 years of experience supporting federal programs in areas such as process optimization, requirements analysis, and system integration, with a focus on immigration.
• 5 years of experience with immigration policy, including exposure to agencies and offices operating in the immigration ecosystem, and familiarity with DHS systems used for identity management and immigration status verification.
• Expertise in requirements gathering, process mapping, and workflow optimization.
• Strong understanding of Agile methodologies, testing, and system deployment.
• Ability to translate complex technical concepts into actionable business solutions.
• Bachelor’s degree in Business, Information Systems, or a related field.
• Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or an equivalent certification.

About One Federal Solution:

One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, and thought leaders who pride ourselves on thinking outside the box to co-create with our customers, helping them achieve excellent enterprise-wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to delivering high performance and excellence to our government partners.