Manager, Service Reliability Engineer
Skills
- Deep Linux systems and large-scale system troubleshooting experience
- Strong networking knowledge and internet service deployment experience
- Experience managing 24/7 global infrastructure operations
- Proven leadership and people management skills
- Ability to perform technical code and systems deep dives
- Excellent project management and cross-functional communication skills
- Familiarity with storage systems and operational stewardship
Responsibilities
- Build, hire, and manage a distributed SRE/operations team across multiple time zones to support a 24/7/365 service.
- Own day-to-day health, uptime, and reliability of networks, servers, storage, and related infrastructure.
- Collaborate with engineering, project management, and operations peers to define requirements, schedules, and technical acceptance criteria.
- Drive technical direction for service delivery, operational processes, and software automation.
- Perform technical deep dives, troubleshooting, and post-incident analysis for large-scale Linux and network systems.
- Identify tactical issues and emerging risks, and produce reports/feedback to inform long-term technical solutions.
- Represent SRE concerns and operational readiness in executive-level discussions and release decisions.
- Travel domestically and internationally to data centers and offices as required.
Education
- BS in Computer Science or equivalent experience required
- Advanced degree or relevant certifications are desirable but not required
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off and wellness programs
- Employee discounts on Sony products
- Eligible for bonus package
- Comprehensive top-tier benefits package
Average salary estimate
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Introduced in 1994 and headquartered in San Mateo, California, PlayStation is a brand of products from Sony. The brand produces video gaming systems and other products.
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