Marketing and Community Associate
Skills
- Excellent writing and editing with strong empathy and clarity
- Experience managing social media channels and content calendars
- Familiarity with CMS tools and website content updates
- Experience with email marketing platforms (e.g., Mailchimp)
- Basic photo and video editing skills (CapCut, mobile editing, or desktop tools)
- Comfort with design tools such as Canva
- Ability to collect, report on, and interpret marketing metrics
- Strong organizational systems for content libraries and asset management
Responsibilities
- Manage and maintain Ember’s digital presence across website, social channels, and other platforms to ensure cohesive brand expression.
- Create patient-centered content including patient stories, editorial pieces, campaign materials, and multimedia assets.
- Maintain and evolve the website as a trusted resource for patients, clinicians, and the public.
- Lead social media strategy, content development, channel management, and audience engagement.
- Cultivate and steward a patient community, elevating stories and creating meaningful engagement opportunities.
- Design and execute email communications and patient-facing campaigns using tools like Mailchimp.
- Support planning and execution of in-person and virtual events and experiences.
- Manage media assets, track performance metrics, and translate insights into data-informed digital strategies.
Education
- Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred
- Equivalent professional experience accepted in lieu of formal degree
Benefits
- Health, vision, and dental insurance for full-time employees
- 18 days paid vacation (with tenure-based increases)
- 7 paid holidays and dedicated sick time
- Flexible hybrid workplace model with NYC-based office in Brooklyn Heights
- Paid time and resources to support personal wellbeing
- Opportunities to work on mission-driven mental health initiatives
Average salary estimate
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