AI Business Engineer

Job Title:

AI Business Engineer

Location:

CityScape

What you'll do:

As we grow our business process automation, Artificial Intelligence will play a significant role in shaping our products and processes, this role is a move from IT add to a business add within the AI space
The AI Business Engineer is a hybrid coach, thinker, and hands-on innovator. The ideal candidate is a passionate advocate for AI, someone who thrives on building AI driven workflows and someone whose passion is coaching & empowering non-technical users, uncovering hidden inefficiencies, and unlocking new levels of productivity through intelligent automation - someone who can ignite curiosity, inspire change, and empower others to embrace AI with confidence.

The AI Business Engineer will:

• Identify untapped opportunities for AI-driven transformation within line of business processes
• Champion ideas that enhance productivity and efficiency, bringing them forward to the Business Owner for prioritization and execution
• Continuously learn & understand banking processes to provide AI solutions that showcase business value

Responsibilities:

• Design and develop business driven workflow projects using Copilot‑based intelligent agents, low‑code/ no‑code automations, and AI‑assisted workflows using Microsoft Power Platform, Copilot Studio, and Microsoft 365 Chat
• Conduct research and gather data to support project planning and execution.
• Prepare technical documentation, reports and presentations as well as support the testing and validation of unit code, in conjunction with error handling through pipelines.
• Collaborate and coach business stakeholders about the use of AI in their daily operational areas while identifying inefficiencies and opportunities for AI-driven transformation
• Build Proof of Concepts (PoC) solutions primarily using Copilot Studio, M365 Copilot, Azure services and platforms with a focus on Generative AI.
• Drive discovery sprints and AI ideation efforts
• Act as a translator between business needs and technical possibilities
• Stay abreast of broad AI efforts and initiatives by collaborating with our bank-wide AI department

What you'll need:

• 5+ years of related experience in IT App Support, IT Development, IT Networking, System Analysis or similar field.
• Bachelor's degree in related field required.
• Intermediate to advanced knowledge of general Financial Services or Banking Technology preferred.
• Working knowledge of M365 Copilot, Copilot Studio, knowledge of cloud platforms and rapid prototyping tools
• Strong understanding of Agentic AI including LLMs, Agents, prompts and other related protocols
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
• Intermediate to advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews and architectural compliance.
• Advanced speaking and writing communication skills.
• Understanding of automated code build solutions for CI/CD Pipelines.
• Full stack development skills are a plus

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation