Director, Digital Delivery Lead

Vice President I, Digital Delivery Lead

About AIG

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Digital Team at AIG

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Digital Delivery team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for creating digital solutions that make it easier for clients and trading partners to do business with AIG and for solving business problems to achieve their goals.

About the Role – Job Summary

As Vice President of Digital Delivery Lead, you will play a critical role in designing, developing, and delivering scalable, high-quality digital products and software solutions that solve complex business challenges. You will work in a dynamic, agile environment, collaborating with teams and leveraging in-house digital frameworks to create impactful applications that improve and innovate business processes. Your ability to blend technical expertise with a deep understanding of business needs will help drive our digital capabilities and products forward.

You will work in a global organization to deliver desired business outcomes, customer experience, digital capabilities, and technology and data solutions.  Partnering closely with leaders across Business, Ops, Data, Digital, Infrastructure, Security, Architecture, and Corporate IT, you will ensure we consistently deliver value and world-class engineering standards.

Responsibilities

Digital Delivery Lead will lead a technical team or be a senior individual contributor responsible for product development cycle (from design to development to delivery) using agile principles:

• Collaborate with business owners and cross-functional stakeholders.
• Translate business requirements into functional and technical requirements and well-architected software solutions.
• Develop integrated digital, data, technical, and operating plan.

• Lead technical discovery and solution design sessions.
• Define front-to-back stack (technology, data, digital, infrastructure) for Digital product portfolio.
• Provide technical oversight and guidance across multiple projects.
• Develop new or enhance existing applications using AIG’s proprietary Angular framework and Spring boot-based RESTful APIs to create seamless, user-friendly experiences.

• Write and maintain high-quality, reusable code that adheres to AIG's design patterns and coding standards, with a focus on scalability and maintainability. 

• Create robust unit tests to ensure code quality, covering both expected and exception scenarios.  

• Work with Agile scrum teams to drive best practices, participate in code reviews, and continuously improve development processes.
• Oversee and assist development teams in executing projects within time and compliant to AIG architecture standards.
• Manage third-party vendor resources and AIG employees as a unified team.
• Troubleshoot complex issues and provide solutions to solve them.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related technical field, or equivalent proven experience in technology roles.
• 10+ years of experience in Product / Application Development, with end-to-end product leadership.
• Proficient in front-end development, with experience using Angular or similar frameworks to create user interfaces that provide exceptional user experiences.
• Proficient in developing solutions within a microservices architecture using Spring Boot or similar technologies, ensuring scalability, maintainability, and flexibility of services.
• Hands-on experience writing services that interact with relational and NoSQL databases, ensuring efficient data storage and retrieval. 
• Proficient at working with cloud-native technologies such as, AWS Lambda, and API Gateways to build scalable, cloud-based solutions. 
• Strong understanding of CI/CD best practices, with hands-on experience implementing automated build, test, and deployment pipelines to ensure seamless and efficient delivery of solutions.
• Solid understanding of authentication, authorization, and various security protocols (e.g., OAuth2, JWT), ensuring secure application and service access across distributed systems.
• Comfortable working in a matrixed organization and winning as one team.
• Excel at working within Agile teams, driving collaboration, and applying strong problem-solving skills to tackle challenges effectively.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.