Business Analyst II, Revenue Cycle, Amazon One Medical

Description

Application deadline: Apr 15, 2026

Amazon One Medical (AOM) is passionately working to build a best-in-class healthcare product designed to make high-quality healthcare easy to access. We own Revenue Cycle Management (RCM) within AOM, which represents the comprehensive financial lifecycle that manages patient accounts from their initial healthcare service request/appointment booking through to the final payment settlement. This process is fundamental to AOM's financial stability and operational efficiency, allowing us to focus primarily on delivering quality patient care.

We are seeking a talented Business Analyst to support RCM to build and manage our financial analytics within AOM, including WBRs, MBRs and dashboards. They will work with BIEs to create self-serve analytics tools and build reporting solutions. This role will partner closely with RCM, Healthcare Finance Operations Analytics, Health Storefront Tech central Data Engineering, and OM Operations.

Key job responsibilities
You will support RCM's core metrics and reporting data —providing the critical data foundation for business reviews, operational insights, and dashboards that inform decisions through automated solutions.

- Build reporting solutions for RCM; Analyze AOM financial performance
- Analyze reports and determine appropriate implementation strategies.
- Support BIEs to migrate legacy Tableau reports into modern AWS QuickSight solutions.
- Research and identify new opportunities for AOM to improve collections
- Develop complex queries for ad hoc requests and projects, as well as ongoing reporting.
- Interface with business stakeholders to gather requirements, perform user acceptance testing, and deliver reporting solutions that drive key business decisions.
- Develop and automate complex SQL queries and statistical analyses to identify trends, perform root cause analysis, and surface opportunities for process optimization.
- Own the design and development of metrics that measure returns economics, process efficiency, and patient impacts while ensuring data accuracy through validation.


About the team
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Basic Qualifications

- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
- Experience working with healthcare data or on a revenue cycle team for a healthcare organization

Preferred Qualifications

- Experience partnering with executive-level leaders to identifying and solving business issues

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, , - 74,300.00 - 130,100.00 USD annually
USA, CA, Virtual Location - California - 74,300.00 - 130,100.00 USD annually