Senior Data Scientist, Trust and Safety

ANALYTICS

What We Do

Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You'll Do

We are seeking a Senior Data Scientist to independently own and drive analytics initiatives for Family Experience (FamXP), Investigation analytics and Trust and Safety, with a focus on impacting team and product outcomes. You'll apply your expertise to transform ambiguous business questions into actionable insights while handling highly sensitive data with care and discretion. This role requires leading cross-functional projects, building strong stakeholder relationships across multiple teams, and maintaining the highest standards of data privacy and security. The role is expected to build foundational re-usable data models as well as end reporting and ad hoc analysis to support teams from FamXP, a product team, to Legal.

In this role, you will

• Own and deliver end-to-end analytics projects for Family Experience and Trust & Safety that drive team outcomes and measurably influence product/org outcomes, from problem framing through impact measurement; can range from telemetry implementation to reporting to automation (from Workato to ML)
• Solve ambiguous Family Experience and Trust & Safety problems by designing analyses, evaluating options/tradeoffs, and making independent decisions that keep work moving in a dynamic environment
• Execute team and product/org strategy through analytics planning: translate strategy into metrics, roadmaps/backlogs, and clear success criteria; contribute to setting team goals
• Build and maintain production-quality metrics, dashboards, and data models that monitor safety, parental controls, and age-appropriate experiences across Epic’s ecosystem
• Drive alignment around approach and outcomes with Trust & Safety, Product, Engineering, Legal, and Policy partners across the team and organization, managing expectations and trade-offs
• Handle sensitive data related to minors and safety incidents with discretion, applying privacy/security best practices and Epic data governance requirements
• Mentor others on the team and within the product/org: share best practices, review work, and raise the bar for how analytics is done

What we're looking for

• 6-10 years of demonstrated ability to own and deliver analytics projects that execute team outcomes and influence product/org outcomes
• Strong SQL skills (Python, PySpark a plus) and experience working with large-scale datasets; comfort in modern data environments (e.g., Snowflake/Databricks/Spark); familiarity with version control and workflow orchestration tools (Airflow or similar) is a plus
• Proven ability to solve ambiguous problems and make independent decisions on team projects with minimal/no oversight
• Experience turning messy data into production-quality metrics, dashboards, and data models that support operational monitoring and decision-making
• Strong judgment handling sensitive or regulated data; working knowledge of privacy/security practices and relevant compliance concepts
• Ability to execute team + product/org strategy via planning and prioritization; can translate goals into measurable outcomes and help set team goals
• Track record of driving alignment and collaboration across immediate/adjacent teams and the broader product/org
• Clear communicator who can align stakeholders through concise updates and documentation that drive decisions and action
• Evidence of mentoring others on the team/product org (coaching, reviews, raising standards)
• Domain strength in Trust & Safety and/or family experiences online (e.g., moderation, account safety, community health, fraud, or safety feature measurement)

This role is open to multiple locations in North America (excluding CA, NY, & WA).