Software Delivery Manager

We’re looking for a Software Delivery Manager for the Hot Topic Web Engineering team to oversee building and maintaining high-performing Salesforce Commerce Cloud websites and integrated systems. This role leads the development process by coordinating the work of internal and external partners, ensuring projects align with business needs.

The ideal candidate brings strong technical expertise, proven deliver experience, and the ability to balance hands-on technical leadership with strategic planning and effective management so ensure delivery of scalable, user-focused digital experiences. 

This role will be onsite 2 days per week in our City of Industry, CA office.

• Lead the end-to-end delivery of company websites and applications, with an emphasis on e-commerce.
• Oversee the work of third-party developers ensuring deliverables are on time and meeting expectations.
• Oversee the full software development lifecycle, including requirements gathering, design, coding, testing, deployment, and maintenance.
• Foresee capacity requirements for component usage and identify limitations. Provides input into story sizing, backlog grooming, and release planning
• Collaborate closely with Product Managers, UX/UI Designers, QA, Marketing, and Web Engineering team to align web development initiatives with business goals.
• Monitors and actively participates in the engineering community, staying up to date on new software technologies and best practices and shares insights with others in the organization.
• Set coding standards and ensure best practices for security, performance, SEO, and accessibility.
• Prioritize, coordinate, and monitor development tasks to meet project deadlines and deliverables.
• Identify areas for continuous improvement in process, performance, and code quality.
• Participate in the design discussions and solutioning for various initiatives.
• Work with the latest architecture (SFRA) and additional ecommerce related platforms.
• Document design specifications, installation procedure, and other system-related information.
• Provide necessary documentation to assist the production releases and perform support handoffs.

• Bachelor’s degree preferred, preferably in Computer Science or equivalent experience.
• 8+ years’ experience in development environments with Salesforce Commerce Cloud.
• Experience in implementing integration cartridges, service framework and open commerce APIs
• Hands on experience with commerce cloud technologies such as using script APIs, controllers/pipelines, ISML templates, job frameworks, business manager configurations
• Good understanding of Salesforce commerce cloud business manager functions
• Proficient in web development technologies include HTML, Javascript/Common JS modular programming, node js, JQuery, AMPScripting, JSON data manipulation with good understanding of responsive UI frameworks such as JQuery UI/Bootstrap
• Knowledge with server side programming on Java/J2EE, JSP and database programming with PL/SQL is preferred
• Deep knowledge of Service Oriented Architecture (SOA), relational database and integration technologies
• Solid understanding of RESTful APIs, DevOps tools, and CI/CD pipelines.
• Strong problem-solving and decision-making skills.
• Strong communication skills including ability to work in a team environment and project management capabilities.
• SFCC architect certification is preferred