Solutions Architect

Ingram Content Group (ICG) is hiring a Solutions Architect to join our IT team in our La Vergne, TN (greater Nashville area) headquarters. This individual is responsible for understanding internal and external customer needs and designing computer and network systems that allow customers to implement systems for their technology business applications. This involves performing system and network modeling, analysis and planning to implement a solution that will meet business needs within financial budget guidelines. As a technical expert, the SA often provides guidance and makes decisions on changes required throughout the design process, and may also do some of the initial development along with the team of information technology professionals. Along with design and development, the SA reviews and analyzes current technology infrastructure and its ability to support strategic objectives.

Want to help explore and build new ways to deliver content to the world?

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.  Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can’t wait to meet you!

The ideal candidate will have the following minimum qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience.
• 7+ years of experience working in an IT Department with track record of increasing responsibility.
• 5+ years of experience working as an Architect, Senior Developer and/or a Development Manager.

We have a preference for:

• Broad technology knowledge, having worked on object oriented custom development projects.
• Knowledge of development that includes the ability to use objected orientated design patterns as part of a solution design.
• Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations.
• Knowledge of modern project life cycle methodology (Lean RUP, agile), Service Life Cycle (SLC) and procedures in building and supporting large complex systems.
• Knowledge of .NET 6+ and .NET Core.
• Experience with MySQL or PostgreSQL or any database in addition other than SQL Server is a must.
• Experience working containers like Docker/PODMAN in a Kubernetes/OpenShift environment.
• Experience working with NGINX based web-server solutions to host .NET Core based Microservices.
• Exposure to DevOps tools along with Telemetry using Insights, Dynatrace, App Dynamics or New Relic would be a huge plus.
• In-depth knowledge of Single Page Architecture based Application Development techniques along with use of external and scalable Session Management solutions.
• Extensive experience developing SPA applications using ReactJS/AngularJS and NodeJS OR .NET Core.
• Ability to design end-to-end solutions including capacity planning based on needs/volume for the application and infrastructure.
• Understanding of application and enterprise security with best practices design principles around secure communication and integrations.
• Ability to understand the role of a Solutions Architect in defining the architecture artifacts. Demonstrates ability to perform with limited supervision for specific areas of expertise.
• Ability to communicate effectively and clearly, in writing and orally, both in one-to-one and in group presentation situations.
• Ability to interact and communicate with all levels of staff and management and customers.
• Knowledge of multiple hardware and software environments and be comfortable with complex heterogeneous systems environments.
• Knowledge and ability to use system integration utilizing SOAP, REST web services, and Internet Technology.
• Ability to mentor and coach associates in various aspects including SOA technology and adoption of it.
• Ability to take the high level enterprise strategy and SOA blueprints and convert them into system/service level deliverables for project delivery.
• Knowledge of SOA governance process/tools (Service Registry and Repository) and SOA reference architectures.
• Knowledge in Business Process Management (BPM) architecture, Event Driven Architecture (EDA), design and development.
• Knowledge with large-scale distributed systems using message queues, SOA, ESB and related technologies.
• Ability to be flexible/multi-task based on workflow demands

Key Responsibilities:

• Design and present scalable, data-driven architectures that meet customer requirements, with a focus on performance, reliability, and maintainability.
• Translate business and technical requirements into robust solutions using modern frameworks and databases such as MongoDB, MySQL, and PostgreSQL.
• Collaborate with Data Engineering, Infrastructure, Security, and Compliance teams to architect solutions that support high-volume, secure, and distributed data processing.
• Lead the design and implementation of API-first and event-driven services, ensuring alignment with enterprise integration strategies and SOA principles.
• Guide development teams in implementing services using .NET Core, Node.js, and Python in a containerized environments like Docker and Kubernetes/OpenShift.
• Ensure solutions are optimized for data access and storage, leveraging NoSQL (MongoDB) and relational (MySQL/PostgreSQL) databases effectively.
• Define and enforce best practices for service communication, including RESTful APIs, asynchronous messaging, and service discovery.
• Develop and maintain architecture and data flow diagrams, ensuring traceability from business requirements to technical implementation.
• Collaborate with Business Analysts to refine data-centric functional and non-functional requirements, ensuring solutions meet performance and scalability goals.
• Evaluate and recommend data storage and retrieval technologies, including document stores, relational databases, and distributed data systems.
• Implement Change Data Capture (CDC) strategies to enable real-time data synchronization and support event-driven architectures.
• Design and integrate Apache Kafka for reliable, scalable, and high-throughput event streaming and data pipeline solutions.
• Mentor development teams on service design patterns, data modeling for NoSQL and SQL databases, and secure data handling practices.
• Participate in code reviews and architectural assessments to ensure adherence to data governance, security, and compliance standards

Hiring Salary Range: $146,992 - $187,445/year. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish