Operational Excellence Engineer - Global Logistics

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

Provide functional expertise in Logistics operations in help of inbound warehousing, transportation, and finished goods distribution for Global Logistics. Help the growth of our continuous improvement program using Lean/Six Sigma methodologies. Propose and help the deployment of market leading warehouse operations in our internally operated distribution center and with our 3PL warehouse providers. This includes set up of SAP WMS processes, warehouse layout study, and process development to drive warehousing labor efficiency, improve operational metrics, and drive out non-value-added work.

Essential Job Duties

• Resolves bottlenecks and other operational problems that prevent a timely and efficient handling of inbound and/or outbound orders (e.g. purchase order receipts and fulfillment of interplant stock transport orders).
• Conducts studies as required to investigate and establish root cause of compliance, quality or other performance failures and implements corrective actions.
• Closely benchmarks and leverages lean oriented tools such 5S and Six Sigma to eliminate waste and help error proof transitional work.
• Help formal CI program and provide cross logistics training in Lean/Six Sigma methodologies.
• Manage implementation of projects that meet operational improvement goals and priorities (e.g., throughput, transaction accuracy, process controls, ergonomic, layout, and other process improvement initiatives).
• Help the development and deployment of key operational performance metrics, which are utilized to hold employees accountable for all day-to-day activities.
• Support operations team knowledge of warehouse operations, continuous improvement, and WMS applications.
• Apply data skills to identify and employ strategies to optimize warehousing, pick, pack & ship process, and meet shipment deadlines.
• Ability to manage moderate cultural and behavioral change management initiatives successfully.
• Other job responsibilities required by business pertaining to this function.

Required Skills and Experience

• 4+ years of experience working in a warehouse or operations environment.
• Demonstrated ability to successfully manage projects and process improvements in a fast-paced environment.
• Excellent verbal and written communication skills.
• Possess proven organizational skills to meet deadlines.
• Must be able to apply sound judgment and decision-making skills in dealing with a variety of challenges.
• Experienced with organizing unstructured data to help proposals or operational plans.
• Experience in leveraging lean process tools such as Six Sigma and 5S.
• Relaxed leading training courses for Lean/Six Sigma and other operational excellence methodologies.
• Highly skilled in MS Office suite including Excel & PowerPoint.
• WMS, Access and/or SQL database experience preferred.

Required Education and Training

• Bachelor's of science in Engineering or equivalent work experience preferred
• APICS CLTD, CSCP, CTST, or CPIM certification preferred.
• Lean Six Sigma Yellow Belt or Green Belt preferred.

Working Conditions

• None

Preferred Skills and Experience

• SAP knowledge preferred.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.