Cs Operations Jobs

Lead DroneDeploy’s post-sale strategy as Director of Customer Success, owning onboarding, adoption, renewal, and expansion for owners and operators across enterprise and mid-market accounts.

Lead the build-out of Doxel’s Customer Success operating system by integrating Planhat, Snowflake, Salesforce, and BI tools to scale proactive, data-driven customer engagement and expansion.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Equity

401K Matching

Branch is hiring a Customer Success Operations Manager to build AI-driven, tech-touch programs and health scoring that protect and grow usage-based revenue across a ~1,000 account portfolio.

Lead the Customer Success Operations function to design scalable processes, tooling, and metrics that enable CS teams to deliver consistent outcomes across enterprise and mid-market segments.

Vasion is hiring a Customer Success Operations Manager to own CS systems, reporting, playbooks, and renewals forecasting to help scale customer outcomes across a distributed team.

Automatiq is hiring a Customer Operations Analyst to own Intercom and related CX tooling, build operational dashboards and automations, and drive scalable workflows and risk monitoring for our marketplace.

A growing SaaS company is hiring a Senior Customer Success Operations Lead to build scalable, data-driven operations that improve customer adoption, retention, and expansion.

Mission Driven

Customer-Centric

Transparent & Candid

Growth & Learning

Fast-Paced

Inclusive & Diverse

Work/Life Harmony

Rise from Within

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Education Stipend

Learning & Development

Bias Training

Performance Bonus

HubSpot seeks a seasoned Chief of Staff for Customer Success to drive cross-functional strategic projects, streamline leadership operations, and enable global CS to scale effectively.

An early-stage health benefits tech company seeks a Customer Success Operations Manager to build CS systems, data hygiene, reporting, SOPs, and cross-functional processes that enable scale and reduce churn.