Genesys Cloud Jobs

Lead the design and deployment of agentic AI and generative-AI solutions on Genesys Cloud, integrating LLMs, autonomous agents, and cloud infrastructure to modernize enterprise CX.

Lead technical design and implementation of enterprise Genesys Cloud CX contact center solutions for Miratech, driving integrations, architecture standards, and CX innovation.

Inclusive & Diverse

Mission Driven

Feedback Forward

Fast-Paced

Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Insurance

Mental Health Resources

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Equity

Maternity Leave

Paternity Leave

Some Meals Provided

Snacks

Social Gatherings

Experienced Salesforce Developer needed to architect and build scalable Service Cloud and Sales Cloud solutions, integrations, and automation for Lyra Health’s enterprise systems.

Fortune Brands is hiring a remote Workforce Specialist to manage forecasting, scheduling, real-time monitoring and workforce analytics for its US contact center operations.

Lead the technical design and delivery of enterprise Google Cloud CCAI solutions, driving Dialogflow CX architectures, Vertex AI/Gemini integrations, and team enablement to improve contact center CX.

Experienced enablement and change management consultant needed to lead Genesys Cloud CX adoption, deliver training programs, and drive operational readiness across internal and client contact center teams.