Gorgias Jobs

Customer-focused e-commerce brand seeking a remote Customer Service Representative to manage email and live chat support, handle order inquiries in Shopify, and maintain high-quality customer interactions.

Lead and scale post-purchase operations and subscription retention for a high-growth DTC health & wellness brand, building systems and teams that reduce refunds and improve lifetime value.

NeoWork is hiring a remote Email Support Specialist with proven Gorgias and Shopify experience to handle customer email inquiries and order management for growing eCommerce brands.

Paired is hiring a full-time remote Customer Support Specialist to support a DTC brand with email, chat, helpdesk ticketing, returns, and social media inquiries.

TRUEWERK is hiring a Denver-based Customer Experience Specialist to provide multichannel support and advocate for customers of our performance apparel across DTC and enterprise channels.

Sans is hiring a Full Stack Engineer to drive its headless Shopify storefront, Next.js applications, and internal AI-powered tools for a fast-moving DTC consumer hardware team.

Mars Men is seeking a Social CX & Retention Specialist to own social and support conversations, prevent cancellations, and drive subscription retention through confident, empathetic public-facing engagement.

Provide thoughtful, technical customer support and advocacy for Rocky Talkie users across CRM channels while helping improve processes and product experience.

GHOST is hiring a Las Vegas-based Customer Support Representative to provide upbeat, omnichannel support and maintain high CSAT while representing our sports nutrition brand.

Loot Labs seeks a Support Specialist to provide U.S. nights chat and email support for Boxed.gg, resolving account, payment, and shipping issues with speed, accuracy, and strong judgment.