Customer Support for DTC Company (US-Based, Remote) - job 1 of 4
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Our client is looking for a full-time Customer Support Specialist with experience in DTC (Direct-to-Consumer) brands.
Key Responsibilities:
- Handle customer inquiries via email/chat (orders, shipping, product questions)
- Manage support tickets through Shopify and/or helpdesk tools
- Process returns, refunds, and exchanges
- Respond to athlete community questions and social media DMs
- Maintain high customer satisfaction and fast response times
- Strong written English communication
- Previous e-commerce customer support experience
- Familiarity with Shopify and/or helpdesk tools (e.g., Gorgias, Zendesk)
- Organized, reliable, and proactive
- Passion or understanding of health, fitness, or sports is a plus
- Full-time
- Competitive Salary in USD
- Work From Anywhere
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced Senior Video Editor needed to craft narrative-driven long- and short-form YouTube content remotely for a US-based team using DaVinci Resolve and Parsec-connected Apple Studio systems.
Provide timely, accurate, and compassionate online chat support to patients and clients for ADF Medical Services while adhering to HIPAA and company policies.
Serenity seeks a detail-oriented Member Advocate in Lakewood, CO to deliver high-touch, consultative support and ensure members feel heard, informed, and supported throughout their experience.
Lead and scale the customer lifecycle and retention engine for an acquisition-driven, AI-powered insurance brokerage based in Austin, TX.
Provide Tier 2 technical support for EHR/EMR systems in a 100% remote role, resolving integrations, configuration, and workflow issues for healthcare clients.
Monument Health is hiring a compassionate Call Center Specialist in Rapid City to manage inbound patient calls, schedule appointments, verify insurance, and resolve inquiries while maintaining HIPAA-compliant documentation.
ADF Medical Services is looking for an enthusiastic remote Entry Level Customer Service Representative to provide phone, email, and chat support to patients while learning healthcare customer service through paid training.
Performance Optimal Health is hiring a part-time Front Desk/Healthcare Coordinator to provide exceptional client service, manage scheduling and EMR/CRM tasks, and support operations across their multi-disciplinary practice.
Lead and develop a high-volume, customer-facing operations team in Henderson, NV to drive consistent, high-quality service and measurable performance improvements.
LBC Mortgage seeks a professional Customer Service Representative to manage borrower communications, assist with documentation, and support our loan team to deliver excellent client experiences.
Serenity is hiring a Patient Services Associate in Lakewood, CO to run appointment-driven sessions using proprietary treatment technology—service experience required, clinical background not necessary.
Provide responsive, knowledgeable customer support for AIG Warranty's HVAC accounts in a hybrid Jeffersonville, IN role, managing dealer/distributor relationships, contract administration, and claims-related inquiries.
Autodesk is hiring a Technical Support Specialist to investigate Tier II escalations for Autodesk Forma, validate defects, and collaborate with engineering to improve product reliability and customer experience.
Provide empathetic, HIPAA-compliant online support to patients and clients as an Online Customer Service Representative for ADF Medical Services.
**Our mission is to make couple relationships happier and healthier** Our romantic relationship with our partner is one of the most important parts of our lives, but building and maintaining a happy relationship over time can be challenging. We w...
27 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
