Browse 94 exciting jobs hiring in Zendesk now. Check out companies hiring such as Sortly, Promenade, Rapsodo in Madison, Atlanta, Chicago.
Sortly is hiring a Customer Experience Senior Specialist to manage multi-channel support and onboarding, escalate and track technical issues, and translate customer feedback into product improvements within a small, collaborative remote CX team.
Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.
Lead the design and scaling of Rapsodo’s post-sale customer experience across hardware and software products in North America, building infrastructure, AI-driven operations, and cross-functional feedback loops to improve onboarding, support, and activation.
Rezilient is hiring a Technical Support Specialist to own first-line technical triage, resolve common user issues, and route complex problems across product, engineering, and clinical teams to improve patient and internal user experience.
Experienced customer support professional needed to provide empathetic, multi-channel support for a mission-driven fintech serving vulnerable and complex-need customers across the US.
NBCUniversal is seeking an organized HR & Administrative Coordinator to manage HR operations, onboarding/offboarding, intern programming, and leadership administrative support at its San Francisco office.
Provide front-line technical support and issue resolution for Ingram Education Services' ordering and digital learning platforms while maintaining documentation and SLA adherence.
Customer Success Manager role supporting onboarding, routine client inquiries, and chatbot enablement for a fintech platform serving private market participants.
Empowerly is seeking a data-driven Program Manager to own operations, partnerships, and scaling of ancillary student programs in a remote-first ed-tech environment.
Support high-net-worth clients on StartEngine’s Private Experience team by delivering white-glove investor service for private and secondary market opportunities.
Aiwyn is hiring a Tier 2 Technical Support Analyst to investigate escalated issues, resolve data and integration problems, and translate technical findings into clear guidance for customers and internal teams.
Customer-focused e-commerce brand seeking a remote Customer Service Representative to manage email and live chat support, handle order inquiries in Shopify, and maintain high-quality customer interactions.
Robert seeks an experienced Customer Service Manager to lead the service team, improve customer satisfaction, and streamline operations across departments.
Samsara seeks an experienced Technical Account Manager to act as the primary technical partner for customers, driving adoption, resolving escalations, and delivering measurable ROI from the Samsara platform.
Provide empathetic, high-quality support as a remote Customer Service Representative handling phone, email, and chat for a U.S.-based client.
ParetoHealth seeks a Senior Product Operations Manager to drive vendor data integrations, Salesforce hygiene, dashboarding, and automation across its Cost Containment programs.
TTEC Digital is seeking an experienced Five9 Senior Consultant to lead configuration, integrations, and deployments of Five9 VCC and related CX solutions for enterprise clients.
Signode, a leading transit packaging manufacturer, is hiring a Customer Service Representative in Tampa to manage complex orders, resolve customer issues, and ensure excellent order execution.
Lead and scale post-purchase operations and subscription retention for a high-growth DTC health & wellness brand, building systems and teams that reduce refunds and improve lifetime value.
A Katy-based company is hiring a Customer Support Specialist to handle multi-channel customer inquiries and ensure efficient, empathetic resolution of issues.
Lead the strategy and execution of training and QA to ensure consistent, high-quality patient support across Ro’s onshore and BPO Member Experience teams.
Campus is hiring a Technology Support Specialist to deliver empathetic, hands-on support for student and faculty devices, manage MDM and device refurbishing, and improve support playbooks across a hybrid startup environment.
Beloform Craft seeks a customer-focused Customer Support Specialist in Dallas to deliver timely, professional assistance and help improve service operations.
Brightwheel is hiring a Customer Support Specialist to help educators and families solve product issues via chat, email, and phone while maintaining high standards for responsiveness and quality in a remote, high-volume support environment.
Dropbox is hiring a Customer Systems Administrator to manage and scale customer-facing platforms, govern access, and drive AI-enabled automations that improve operational reliability and customer outcomes.
Credit Genie is hiring a Customer Experience Advocate to provide empathetic, compliant support and help improve CX workflows for its mobile-first financial wellness platform.
Provide weekend, in-office social media and app-store support for Replit—handling billing, account, and product questions while surfacing developer feedback to product and engineering teams.
Provide client-facing office support and hands-on IT helpdesk assistance to keep devices, user accounts, and office operations running smoothly for a growing operations team.
InfoTrack is hiring a remote Customer Support Specialist to deliver exceptional technical and product support to legal professionals using its legal tech platform.
Robert seeks an experienced Customer Service Manager to lead a remote team, improve customer satisfaction through data-driven decisions, and resolve complex escalations.
Lime is hiring a Staff Software Engineer to build secure, full-stack internal tools and integrations that automate workflows and surface actionable insights for operational teams.
Enerex is hiring a data-savvy Customer Success Manager for SupplierHub to lead onboarding, resolve complex workflow and data issues, and drive product adoption for retail energy suppliers.
Lead the build-out of support infrastructure and a growing support-ops team at Harvey to improve quality, efficiency, and proactive customer enablement across Product, Engineering, and GTM.
Paired is hiring a full-time remote Customer Support Specialist to support a DTC brand with email, chat, helpdesk ticketing, returns, and social media inquiries.
Lead remote BPO operations for an EdTech startup, driving vendor performance, SLA compliance, and implementation of AI-assisted support tools.
Provide frontline support for Odyssey’s state ESA programs, resolving customer inquiries across multiple channels and ensuring a positive experience for families, vendors, and administrators.
Opus1 is hiring a customer-focused Technical Support Specialist to provide expert, timely support and improve platform adoption for performing-arts schools.
Support thousands of educators and families as a remote Product Support Agent for ClassDojo’s busy Back-to-School season, providing empathetic, accurate email support and troubleshooting.
Rebar is hiring a Client Success Associate with HVAC/engineering experience to lead onboarding and SMB support in its NYC Flatiron office, helping scale a rapidly growing AI-native HVAC platform.
Feathr seeks a technically skilled Product Support Engineer to troubleshoot production issues, own code changes, and translate complex technical topics into clear guidance for nonprofit customers.
Avive Solutions is looking for a Senior Integration Engineer to architect and implement scalable code-based integrations and customizations across core business systems (NetSuite, Salesforce, Stripe, Shopify, Zendesk) to support rapid growth.
Paddle is hiring a Customer Support Specialist to deliver empathetic, accurate first-line support for SaaS customers while assisting with onboarding, payment operations, and continuous improvement initiatives.
Provide technical support, training, and application administration for C3 Presents' event systems (C3PO and AMP) while contributing to knowledgebase content and product improvement.
Lyra Health is hiring a compassionate Client Support Specialist to manage inbound calls, chats, and emails, assess client needs and safety, and connect clients to appropriate mental health care.
Granola is hiring a hands-on Customer Experience Engineer in San Francisco to own technical escalations, ship fixes with AI-assisted tooling, and build internal CX tooling to improve product reliability.
Limitless East Marketing is hiring a Customer Service Specialist to provide timely, professional support and ensure positive client interactions across phone, email, and chat.
Experienced project manager needed to lead GTM-wide RevOps initiatives, drive change adoption, and deliver reporting and process improvements at scale for a fast-growing cannabis technology company.
Lucid Software is hiring an Accounts Receivable Analyst II to drive collections, manage billing systems, and provide exceptional customer service in a hybrid finance role.
TRUEWERK is hiring a Denver-based Customer Experience Specialist to provide multichannel support and advocate for customers of our performance apparel across DTC and enterprise channels.
PushPress is hiring a hands-on Support Manager to build scalable support systems, lead a high-performing team, and raise customer experience standards across its SaaS platform for boutique fitness.
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