Head Of Customer Engagement Jobs

Lead AbbVie's US LOOP omnichannel transformation to design, govern, and scale AI-enabled customer engagement models across Commercial, Medical, and Patient Services.

AbbVie seeks a senior, cross-functional leader to serve as the US control tower for LOOP—an AI-enabled omnichannel customer engagement transformation—setting strategy, governance, and measurable impact across Commercial, Medical, and Patient Services.

Lead and scale Harvey’s enterprise customer success function across the Americas to maximize adoption, net revenue retention, and strategic executive engagement for top legal and corporate accounts.