Senior Technical Support Jobs

Unstructured is hiring a Senior Technical Support Engineer to debug and resolve production issues across customer VPC deployments, Kubernetes clusters, and data pipelines while partnering closely with Engineering and customer teams.

Senior-level technical investigator responsible for diagnosing complex SaaS platform issues, driving root-cause fixes, and partnering with Product and Engineering to improve support operations and customer outcomes.

Lead multiple engineering teams as a Senior Manager / Scrum Master at a mission-driven financial services firm, shaping strategy, delivery, and technical excellence in a fully remote environment.

Entrata seeks a Senior Technical Support Engineer to provide advanced troubleshooting, own escalations end-to-end, and mentor junior engineers for our AI-driven property management platform.

Experienced IT professional needed to deliver onsite technical support, endpoint and network administration, AV and lab-instrument integration, and vendor coordination for UL's Evanston research and standards teams.

Wabtec is hiring a Senior Data Support Engineer to troubleshoot, validate, and support its digital platform products while partnering with customers and engineering to deliver timely, documented solutions.

Aiwyn is hiring a Senior Technical Support Engineer to troubleshoot complex integrations and data issues, serve as the technical escalation lead, and partner with engineering and customer teams to ensure smooth product delivery for accounting firms.

Lead and scale a technical support team at Zapier, driving AI-powered automation and operational excellence to improve customer outcomes and impact retention and ARR.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is hiring a Senior Technical Trainer to create and deliver engaging virtual and live trainings that accelerate customer value from the Connected Operations Cloud.