Technical Support Manager Jobs

Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.

Lead and scale Tines' East Technical Support Engineering team to deliver world-class support for enterprise and public-sector customers while driving process improvements and cross-functional collaboration.

LiveData is hiring a Customer Success Technical Manager to diagnose and resolve technical issues, own customer-facing documentation, and support hospital deployments in a remote, Eastern-time-focused role.

SGS is looking for an experienced Key Account Manager with deep OGC/OCM and oil & gas knowledge to manage key client relationships, drive service growth and support technical sales activities.

Lead and grow a nine-person technical support team for Telestream's content management portfolio, driving SLA delivery, escalation resolution, and cross-functional improvements while contributing technically as a player-coach.

Mission Driven

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Airbnb's Real Estate team is hiring a Technical Customer Success Manager to own onboarding, technical configuration, and ongoing success for property partners across the US.

Lead and mentor a cloud and systems support team at Trimble to improve reliability and customer experience for enterprise ERP solutions in the construction sector.

Technical Support Leader role to lead a distributed support team for a cybersecurity SaaS provider, owning escalation handling, KPI-driven operations in Salesforce, and cross-team improvement initiatives.

Provide technical account support for health plan clients—handling configurations, issue management, client communications, and custom deliverables for a health-focused tech provider.

Lead multiple engineering teams as a Senior Manager / Scrum Master at a mission-driven financial services firm, shaping strategy, delivery, and technical excellence in a fully remote environment.

Rebar, a Series A construction tech startup, is hiring a Client Success Manager with HVAC/MEP experience to own post-implementation relationships, drive adoption, and surface product feedback.

Inclusive & Diverse

Transparent & Candid

Mission Driven

Collaboration over Competition

Empathetic

Social Impact Driven

Rise from Within

Work/Life Harmony

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time-Off

Notion is hiring an Enterprise Technical Premium Support Specialist to provide high-touch technical advisory and escalation management for strategic enterprise customers.

WorkOS is hiring an Account Manager to manage enterprise developer customers, drive adoption of platform features, and partner cross-functionally to solve technical and operational challenges.

Lead a remote engineering team to own and modernize a legacy-forward .NET product portfolio while driving engineering standards and team growth.

Findhelp seeks a Staff Technical Solutions Account Manager to lead technical implementations, troubleshoot integrations, and nurture customer relationships to maximize platform adoption and impact.

Provide hands-on implementation, support, and account management for Editorial Manager® and ProduXion Manager® customers in the STM publishing space.

Lead and scale a technical support team at Zapier, driving AI-powered automation and operational excellence to improve customer outcomes and impact retention and ARR.

RapidSOS is hiring an Implementation Engineer to lead and scale mission-critical B2B integrations, ensuring reliable delivery of life-saving data to emergency responders.

L’Renee & Associates is hiring a Technical Project Manager in Houston to oversee projects, provide mobile device support, and coordinate stakeholders on a contract basis.

SmartPTT is hiring a Help Desk Manager to oversee support operations, lead the help desk team, and improve service delivery and customer satisfaction.

Lead technical onboarding and long-term success for Honorlock's professional and corporate education clients by providing hands-on implementation, training, and strategic guidance in a remote-first environment.

Technical Account Manager for Redis responsible for technical customer advocacy, onboarding, optimization, and revenue expansion across the Redis platform.

Lead technical onboarding for Mission Cloud customers in a remote, customer-facing role that combines AWS knowledge, project management, and strong communication to deliver successful implementations.