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Implementation Engineer

RapidSOS is a mission-driven public safety AI company that delivers real-time life-saving data to first responders and security teams. The company is seeking an Implementation Engineer to own the full technical lifecycle of B2B partner integrations — from onboarding through long-term operational health — acting as a technical lead and trusted partner to customers while improving the reliability and scalability of integrations.

Skills

  • Proficiency in Python and use of AI tools to accelerate development
  • Strong understanding of REST APIs, webhooks, and integration patterns
  • Experience troubleshooting distributed systems and API-related incidents
  • Familiarity with customer support/ticketing workflows (Zendesk, Jira, or similar)
  • Ability to manage multiple clients and technical initiatives concurrently
  • Excellent communication with both technical and executive stakeholders

Responsibilities

  • Serve as the primary technical point of contact for B2B partners during onboarding and ongoing account management
  • Own launch timelines and technical implementation plans for new integrations
  • Design end-to-end workflows, integration logic, and scalable architectures for partner solutions
  • Monitor post-live health, performance, and operational stability for strategic accounts
  • Proactively identify integration risks, gaps, and optimization opportunities and drive remediation
  • Troubleshoot complex API and integration issues across distributed systems
  • Work cross-functionally with operations, product, engineering, sales engineering, and account management
  • Support international business development teams to implement and scale solutions
  • Provide project management oversight and structured feedback to Engineering on partner-impacting features

Education

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience preferred
  • Relevant technical certifications or equivalent hands-on integrations experience accepted

Benefits

  • Competitive salary and comprehensive benefits
  • Equity participation (stock options)
  • Fully remote, flexible work environment with a collaborative team
  • Opportunities to work on mission-driven public safety technology with global impact
  • Quarterly travel for team gatherings and a weekly on-call rotation
To read the complete job description, please click on the ‘Apply’ button
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CEO of RapidSOS
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Michael Martin
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Average salary estimate

$124500 / YEARLY (est.)
min
max
$114000K
$135000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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RapidSOS creates technology that protects lives by empowering faster, smarter emergency response.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$114,000/yr - $135,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 24, 2026
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