Fast Facts

Join Mindex as a part-time Receptionist and be the welcoming face of our esteemed software development company, responsible for managing front desk operations and providing exceptional customer service.

Responsibilities: Manage front desk operations, greet visitors, handle communications, schedule appointments, and maintain office supplies while ensuring a tidy reception area.

Skills: Proven experience as a receptionist or similar role, excellent communication skills, proficiency in Microsoft Office, strong customer service orientation, and outstanding organizational skills.

Qualifications: High school diploma required; certification in office administration is a plus.

Location: Onsite in Rochester, New York, USA.

Compensation: $20 - $25 / Hourly

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team?

Mindex is seeking a friendly and proactive Receptionist to be the face of our organization. The ideal candidate will be responsible for managing front desk operations, greeting visitors and clients, and providing the highest level of customer service. This role is essential in creating a positive first impression and ensuring smooth communication within the office.

Essential Functions

• Greet and welcome visitors in a professional and friendly manner; determine the nature of their visit and direct them appropriately.
• Manage the front desk operations, including answering and directing phone calls, emails, and other communications.
• Schedule and coordinate appointments and meetings as necessary.
• Maintain office supplies inventory and place orders as needed.
• Ensure that the reception area is tidy and presentable at all times.
• Assist with administrative tasks and support other departments as required.
• High school diploma or equivalent required; additional certification in office administration is a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and general computer skills.
• Strong customer service orientation and ability to handle inquiries and issues professionally.
• Outstanding organizational skills and the ability to multitask in a fast-paced environment.
• Professional appearance and demeanor.

Physical Conditions/Requirements

Prolonged periods sitting at a desk and working on a computer

No heavy lifting is expected. Exertion of up to 10 lbs.

• Medical Insurance (with a free option!)
• Dental Insurance
• Vision Insurance
• Company Paid Life and AD&D Insurance
• Optional Additional Life Insurance
• Company Paid Short-Term Disability Insurance
• Company Paid Long-Term Disability Insurance
• Medical and Dependent Care Flexible Savings Accounts (FSA)
• Health Savings Accounts with Company Contributions
• Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance

Our Perks

• Flexible Time Off
• Eight Paid Holidays
• Pre-tax and Roth 401(k) Options with Company Match
• Investment in Professional Development including a license to Udemy training courses and leadership training
• Employee Assistance Program
• Adoption Assistance
• Pet Insurance Discounts
• Tickets to local sporting events
• Team building events
• Holiday and celebration parties

The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The range for this role is $20.00/hour - $25.00/hour.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.