Consultant, Infrastructure Eng (Active Directory / Entra ID)

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This position is for an Active Directory engineer role; the successful candidate will have an expert level of experience supporting a large Active Directory infrastructure. Candidates should have the following skills and experience:

• Advanced knowledge of Active Directory to include promotion and demotion of Domain Controllers, backup and recovery of Active Directory
• Design, implement, and maintain AD infrastructure.
• Demonstrated expertise in designing, implementing, and maintaining complex Group policies.
• Troubleshooting complex access issues, including DNS services issues.
• Proficiency with monitoring, auditing, and configuring security policies.
• Ensure secure configuration and standard control compliance.
• Ability to provide mentorship and coaching to junior engineers.
• Ability to seek opportunities to improve process/procedures via AI and automation.
• Knowledge of cybersecurity fundamentals (specific to Identity Access Management).
• Ability to consult and collaborate with customers and technology partners.
• Soft skills to include verbal and written communication.

#LI-TN1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. You’ll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’ll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).

Job Description

Key Responsibilities: 

• Collaborates with Technology Architecture professionals to develop technology product roadmaps.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Designs and implements standard builds/templates for all technology platforms.

• Drives product improvements through optimization, enhancements and the implementation of new features and functions.

• Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products.

• Conducts “proof of concept” labs for enhancements, new solutions and competitive bake-offs.

• Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification.

• Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment.

• Collaborates with vendors to help drive design innovation in product enhancements and improvements.

• Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.

• Provides complex production support for all technology platforms.

• Provides oversight for technical labs and development environments.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP, Director or Manager Technology Engineering Manager/Technology Product Manager.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security).

Experience: Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs.  Experience with multiple technologies and within one or more domains. Experience with automation of deployment of solution configurations. Experience in training/guiding less experienced staff. Experience with solutions:  IaaS, PaaS, SaaS and package solutions. 

Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting needed. Insurance/financial services industry knowledge a plus. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel maybe required. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Consultant, Technology Engineer : $118,000.00-$222,000.00

The expected starting salary range for Consultant, Technology Engineer : $118,000.00 - $178,000.00