Direct Marketing Strategist
Skills
- 2+ years working with marketing or client success teams in SaaS, agency, or digital services environments.
- Experience with CRM/marketing automation tools; ServiceTitan Marketing Pro experience is a plus.
- Strong written and verbal communication, client-facing skills, and empathy.
- Organized with strong attention to detail and ability to manage multiple clients/projects.
- Comfortable analyzing data and using metrics to drive decisions.
- Proactive, creative problem-solving and a collaborative teamwork mindset.
- Experience with copywriting or editing marketing content is a bonus.
Responsibilities
- Onboard and manage a portfolio of clients using Scorpion’s Direct Marketing Services.
- Re-engage and motivate clients who pause or lose momentum during onboarding.
- Collaborate with clients to define marketing goals and create customized campaigns across email, direct mail, and text.
- Build, manage, and optimize audience segments within ServiceTitan Marketing Pro or similar tools.
- Partner with internal creative and technical teams to develop effective marketing assets.
- Track and analyze campaign performance metrics (open rates, conversions, engagement) and identify improvement opportunities.
- Ensure timely, clear, and thoughtful client communication and follow-up.
- Collect and share client insights to inform product enhancements and internal team improvements.
Education
- Bachelor’s degree in Marketing, Communications, Business, or related field — or equivalent experience.
Benefits
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and courses
- Regular manager check-ins for performance and career growth
- Eligibility for discretionary bonuses or commissions
Average salary estimate
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