Job details

EAP Dedicated Management Consultant (Remote, TEMPORARY)

Spring Health is a clinically validated mental health benefits provider on a mission to eliminate barriers to mental healthcare for employees and their families. We are hiring a temporary, remotely based EAP Dedicated Management Consultant (5/20/26–9/24/26) to deliver high-quality management consultation, coordinate and deliver critical incident response, support HR and managers, and ensure appropriate clinical follow-up and documentation.

Skills

Independent clinical licensure (LPC, LCSW, LMFT, or Psychologist)
Experience delivering EAP services and critical incident response
Crisis assessment, safety planning, and SUD experience
Comfortable with telehealth platforms and clinical documentation systems
Strong written and verbal communication and stakeholder management
Ability to multitask, context-switch, and work a defined shift (10am–6pm ET Mon–Fri)

Responsibilities

Provide virtual management consultation to HR, managers, and employees to enhance workplace wellbeing and effectiveness
Coordinate and deliver critical incident response requests and virtual critical incident services
Complete management referral intakes and ensure appropriate placement of referred employees
Work incoming queue shifts, meeting speed-to-answer and SLA requirements
Conduct follow-up to monitor employee compliance and provide feedback to supervisors and HR
Confirm necessary releases and documentation to coordinate care with providers and HR
Perform limited after-care monitoring, safety planning, risk assessment, and crisis triage
Act as subject matter expert on customer benefits ecosystems and provide appropriate referrals
Maintain accurate, compliant clinical and risk-management documentation

Education

Independent licensure as LPC, LCSW, LMFT, or licensed Psychologist
Relevant clinical graduate degree (MSW, MEd, MA, PsyD, PhD, or equivalent)

Benefits

Generous medical, dental, and vision coverage available day 1 plus One Medical access
20 no-cost visits per year to Spring Health clinicians for employees and dependents
Flexible paid time off plus 12 paid holidays
$500 annual wellness reimbursement
4–4.5 months fully paid parental leave
Access to child, back-up and elder care via Bright Horizons and disability support via Joshin
Professional development reimbursement up to $1,000/year and donation matching
Employer 401(k) match up to 2% after 90 days; competitive pay benchmarking and potential incentive/equity for eligible roles

To read the complete job description, please click on the ‘Apply’ button

EAP Management Consultant Critical Incident Response Crisis Intervention LCSW LPC LMFT Psychologist Telehealth Clinical Documentation SUD Employee Assistance Program Risk Assessment Behavioral Health Clinical Assessment

Spring Health Glassdoor Company Review

3.5

Spring Health DE&I Review

4.2

CEO of Spring Health

April Koh

Approve of CEO

Average salary estimate

$90667.5 / YEARLY (est.)

min

max

$79997K

$101338K

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Spring Health

Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.

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