Service Desk / Intune Deployment Technician

We are seeking a Service Desk / Intune Deployment Technician to support a high-volume device deployment and enrollment initiative. This individual will work closely with the internal Intune lead to assist with device provisioning, enrollment, and end-user support.

Responsibilities

• Assist with Microsoft Intune device enrollment and unenrollment
• Support deployment and configuration of mobile devices, including:
• iPads
• iPhones
• Android devices
• Apple devices 
• Provide hands-on support for device provisioning, setup, and swaps
• Troubleshoot enrollment and access issues related to Intune and device management
• Deliver strong customer service and end-user support during device transitions
• Collaborate with internal teams to ensure a smooth rollout and minimal disruption

• 1–3 years of Service Desk / IT Support experience
• Strong communication skills with a customer-first mindset
• Experience supporting mobile devices across iOS, Android, and Apple ecosystems
• Familiarity with Microsoft Intune for device management
• Experience with device enrollment/unenrollment processes
• Working knowledge of Microsoft Outlook / Office 365

Preferred Qualifications

• Hands-on experience with Intune enrollment 
• Experience supporting device rollout or migration projects

• Retirement Plan (401k)
• Work From Home (Hybrid)
• Health Care Plan

Equal Employment Opportunity:
The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Employment Disclaimer:
This job description is not intended to create an employment contract. Employment with the Company is at-will, meaning employment may be terminated by either the employee or the Company at any time, with or without cause or notice, subject to applicable law.

Duties Subject to Change:
The Company reserves the right to modify, add, or reassign duties and responsibilities at any time based on business needs.

Confidentiality:
This position may require access to confidential or sensitive information. Employees are expected to maintain confidentiality and comply with all Company policies and applicable security requirements.