Freelance to Perm Account Manager

The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing client relationships and delivering best-in-class, social-first campaigns. This role is currently a freelance position, but may become a full-time opportunity.

As a Freelance Account Manager, you will play a key role in leading day-to-day client communications while partnering cross-functionally with Creative, Strategy, Design, and Insights teams to deliver high-quality, integrated campaigns. This role is focused on client service, project management, and influencer/creator-led campaign execution.

We are looking for an enthusiastic, solution-oriented Account Manager with strong interpersonal and organizational skills who thrives in a fast-paced agency environment. The ideal candidate brings agency experience across account management and influencer/creator campaigns, with the ability to manage timelines, budgets, and deliverables across multiple workstreams.

Experience working on large-scale accounts is highly preferred. A strong understanding of social platforms, influencer marketing, and creator partnerships is essential.

• Must be based in or able to work hybrid (2 days/week) from one of our U.S. offices: New York, Los Angeles, Chicago, or Miami
• 2–5 years of agency or relevant experience, with a focus on account management and/or influencer marketing
• Experience supporting or managing influencer/creator campaigns
• Strong understanding of social platforms and digital content ecosystems
• Excellent organizational and multitasking abilities in fast-paced environments
• Strong communication and stakeholder management skills
• Strategic thinker with a proactive, solutions-oriented mindset
• Comfortable leading day-to-day account management responsibilities
• Culturally connected with a passion for social media, content, and emerging trends

RESPONSIBILITIES

Client & Relationship Management

• Lead day-to-day client communication and build strong, trusted relationships
• Develop thoughtful, creative solutions in response to client briefs and campaign needs
• Gain a deep understanding of client brands, audiences, and business objectives
• Monitor market trends, cultural moments, and competitive activity

Influencer & Campaign Management

• Support and manage influencer/creator campaigns from briefing through execution
• Partner with internal teams to develop and deliver creator-led campaign strategies
• Coordinate with creators and/or influencer teams to ensure clear communication, timelines, and deliverables
• Ensure all content and campaign outputs align with client expectations and brand guidelines
• Maintain a strong understanding of the creator landscape and platform trends (Instagram, TikTok, YouTube, etc.)

Project & Financial Management

• Develop and maintain project timelines, trackers, and scopes of work
• Support budget management, cost estimates, and approvals
• Ensure all work is approved prior to execution and delivered within scope
• Track and manage billing processes to ensure timely completion

Internal Collaboration

• Coordinate cross-functional teams to ensure smooth workflow across departments
• Maintain organized documentation and centralized project files
• Support the development of client presentations, reports, and campaign recaps
• Ensure alignment with senior stakeholders at key stages

$6,000 – $7,500 per month (freelance, based on experience and scope)

ABOUT 1000HEADS

1000heads combines expertise in data & analytics, strategy, technology, and creativity to help the world’s best businesses build Social Age brands. We provide a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients including Alphabet, Amazon, Cisco, and Diageo.

With over 200 employees across 12 global offices, we are a diverse, inclusive team committed to creating better, bolder ideas through collaboration and respect.

1000heads is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.