Summer Internship - Customer Success Office Operations

Aledade is recruiting for 2026 Summer Interns! Interns ​receive​ guidance​ ​from​ senior​ ​leaders​ and​ ​take​ ​part​ ​in​ ​substantive, hands-on​ ​projects​ ​that​ ​foster​ an understanding​ ​of​ ​overall​ ​operations​ ​at​ ​Aledade​ ​and​ ​the​ ​function​ ​of our​ ​complex​ ​healthcare​ system​ ​in​ ​general.​ This internship will begin on June 1st, 2026, and last for 10 weeks until August 7th, 2026.

The CSO Operations intern will spend 10 weeks building a unified reporting framework across all CSO teams (Patient Engagement, Overlay, Go-To-Market, Education, Aledade Learning Academy) to make work, impact, and capacity more visible and consistent. They work with within the Customer Lifecycle initiative by mapping the current new‑practice onboarding journey, identifying key pain points, and synthesizing insights from cross‑functional partners (Growth, Implementation, Integrations, Field, Product).They will also help design a lightweight CSO PMO structure by drafting standard intake, planning, and status-reporting templates and documenting a simple, scalable operating model for future CSO initiatives.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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