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Customer Service Representative (CSR)

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

 

Job Description

Position Overview

We are currently looking for a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team in Columbus, Ohio.

 

Key Responsibilities

  • Provide professional and friendly assistance to customers and clients

  • Respond to customer inquiries, questions, and service requests in a timely manner

  • Maintain accurate records of customer interactions and service details

  • Assist customers with product or service information and basic troubleshooting

  • Work collaboratively with internal teams to resolve customer concerns

  • Support promotional events or outreach initiatives when needed

  • Ensure high levels of customer satisfaction through excellent service

Qualifications

  • High school diploma or equivalent required

  • Previous customer service experience is a plus but not required

  • Strong communication and interpersonal skills

  • Ability to remain calm and professional when handling customer concerns

  • Strong organizational skills and attention to detail

  • Ability to multitask and work in a fast-paced environment

Additional Information

  • Competitive weekly pay

  • Opportunities for career growth and advancement

  • Hands-on training and mentorship

  • Collaborative and supportive work environment

  • Professional development opportunities

  • Paid time off and employee benefits package

Average salary estimate

$35000 / YEARLY (est.)
min
max
$28000K
$42000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
March 17, 2026
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