Social Sales & Catering Services Manager

Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain.

For more information: auberge.com/hotel-jerome

Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge

The targeted compensation range for this full time year round, exempt position is $70,000 - $80,000/year. The position offers a competitive compensation package presented by Auberge Collection and is eligible for an annual incentive bonus.

Join our team as a Social Sales & Catering Services Manager for Hotel Jerome, serving the needs of the
business, our guests, and our colleagues by planning, organizing, and managing the details for event bookings. Assist the Director of Catering & Events in negotiating all functions space, food & beverage minimums, and all related requirements. Ensuring maximization of rooms and space, revenues, and profits while delivering a quality product. Focusing on execution of event planning including coordination from the signing of a contract forward, VIP needs, amenities, and resume.

• Responsible for the management and planning of all events and related activities with responsibilities
  including - detailing BEOs, providing accurate cost estimates, drafting event space diagrams, and serving as the primary point of contact on-site.
• Attends Banquet Event Order (BEO) and staff meetings and performs as a team leader for all hotel
  department staff participating in the event delivery process.
• Outreach and sales planning to achieve and uncover new business opportunities.
• Maintain well documented, accurate, organized and up to date file management in order to serve guests and the employer in the most expedient, organized and knowledgeable manner.
• Develop customer profiles and maintain an effective trace system including trace dates and references resulting in superior account service and increased revenues.
• Develops strong customer relationships through appropriate guest communication and the use of
  professional, courteous and ethical interpersonal interaction.
• Follow up on all guest needs and inquiries in an efficient and expedient manner.
• Focuses on revenue-generating activity and maximizes selling time, maximizing account yield
  opportunities and sales effectiveness.
• Sell, detail, up-sell and detail the event with the guest including; verification and modification of space
  requirements, audio-visual, times, equipment, menus, themes/decorations, etc. Prepare the appropriate resumes and paperwork to ensure quality service.
• Manage function details and related activities to ensure the event requirements are satisfied. Anticipate and handle guest complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business.
• Oversees all billing details for all events to include processing of deposits, direct bill applications, credit card authorizations and coordination with accounting.
• Improve the hotel Catering and Event products through; (a) participate in the development of new sales tools and systems, (b) participate in the analysis of the strengths and weaknesses of our competition's product, and (c) analysis, understanding, and satisfaction of our customers' needs.
• Close out all events to include pickup in the sales system (Delphi) and commission owed, including
  processing with accounting.
• Responsible for all other assignments as defined by the GM, Director of Catering & Events, Director of Food & Beverage, and the Area Director of Sales.

• Proficient in Delphi and Opera
• Minimum two years experience working in a high volume Catering or Events Department/company

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this position is April 11th, 2026.

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.