Customer Success Manager (IL)
Fast Facts
Join Edmentum as a Customer Success Manager, guiding educators and administrators to leverage technology for improved student outcomes. This role involves building relationships, analyzing data for insights, and advocating for customer needs.
Responsibilities: Manage customer success from onboarding to renewal, build partnerships with educational leaders, analyze data for strategic insights, and collaborate with internal teams for renewals and growth.
Skills: Strong communication, data analysis, strategic recommendation skills, deep understanding of curriculum, instruction, and educational trends, adaptability, and collaboration.
Qualifications: Bachelor’s degree with 5+ years in education technology or customer success, passionate about education improvement, and based in the Chicago/Illinois area.
Location: This position is located in the Chicago/Illinois area, with potential travel up to 65%.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $70,000 - $120,000.
What You’ll Do
As a Customer Success Manager, you’ll be the trusted advisor guiding educators and administrators to achieve their goals with Edmentum solutions. You’ll lead impactful implementations, foster strong relationships, and ensure every customer experience drives meaningful student success.
In this role you will:
- Champion customer success from onboarding through renewal, ensuring seamless adoption and measurable outcomes.
- Build deep partnerships with district leaders and educators to promote engagement and awareness.
- Analyze data to uncover insights and craft strategies that maximize student learning impact.
- Collaborate with internal teams to secure renewals and identify growth opportunities.
- Advocate for customers by sharing feedback that shapes future products and services.
Who You Are
- You have a bachelor’s degree and 5+ years of experience in education technology or customer success.
- You live in the Chicago/Illinois area
- You are passionate about improving education and driving positive change.
- You have strong communication skills and can engage effectively at all levels of a district.
- You are skilled in analyzing data and making strategic recommendations.
- You have a deep understanding of curriculum, instruction, and educational trends.
- You are proactive, adaptable, and thrive in a fast-paced environment.
- You are collaborative and committed to fostering inclusion.
- You are willing to travel up to 65%.
- You are willing to take on evolving responsibilities based on business needs.
Job Application Deadline: March 27, 2026
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Moonshot AI is hiring a data-driven Customer Success Manager to partner with eCommerce brands, drive onboarding and experimentation, and turn AI-powered insights into measurable growth.
Resillion is hiring a Client Services Account Manager in Burbank to manage media QA projects, prepare work orders, coordinate cross-functional teams, and maintain client relationships through to final delivery.
CH Insurance is hiring a Commercial Insurance Marketing/Customer Service Associate to manage marketing, renewals, endorsements, and client service for small to mid-size commercial accounts using Applied EPIC and carrier rating systems.
Strategic Customer Success Manager at Front responsible for driving renewals, adoption, and long-term value for a portfolio of B2B customers in a hybrid San Francisco-based role.
Client Experience Coordinator responsible for end-to-end scheduling, logistics, and CRM execution to ensure a smooth, professional client journey for the Client Growth team.
Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.
Lead client-facing Amazon brand programs at GIGABRANDS, driving performance across PPC, SEO, catalog and creative while collaborating with cross-functional teams to grow client revenue.
Lead strategic campaign planning and client relationships for LinkedIn Marketing Solutions, helping large customers achieve marketing ROI through data-driven advertising and programmatic expertise.
Finvari is hiring an Account Manager to drive expansion sales and upsell within mid-market construction customers while partnering closely with revenue and customer teams.
Customer Success Manager responsible for guiding a portfolio of commercial and enterprise customers through onboarding, adoption, and ongoing engagement to drive retention and expansion with a modern benefits platform.
Alpaca Health is hiring a Customer Success Manager to partner closely with autism care providers to optimize operations, drive revenue growth, and improve clinical outcomes using its AI-enabled platform.
Instrumentl is hiring a remote Customer Success Manager to onboard, engage, and grow nonprofit customers across the US (PT–ET), ensuring adoption, renewals, and expansion on their grant-management platform.
Warner Music Group is hiring a temporary Revenue Optimization specialist to manage UGC rights conflicts and YouTube claims while supporting label and partner workflows.
At Edmentum, a single mission guides and inspires us as it defines our core purpose and the contribution we make to society: Founded in innovation, we are committed to being educators' most trusted partner in creating successful student outcomes e...
2 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
