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Senior Software Engineer - AI and Automation, Data & Analytics | USA | Remote image - Rise Careers
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Senior Software Engineer - AI and Automation, Data & Analytics | USA | Remote

Grafana Labs is a remote-first, open-source company powering observability for millions of users and thousands of organizations. We are hiring a Senior Software Engineer to build AI-powered internal tools and agentic workflows that automate and scale GTM (Sales, Customer Success, Marketing) processes by connecting LLMs to business systems, data platforms, and collaboration tools.

Skills

  • 5+ years backend software engineering with systems integration experience.
  • Proficiency in Python (preferred) or JavaScript/Node.js for service development.
  • Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and orchestration libraries (LangChain, LlamaIndex, Anthropic MCP, etc.).
  • Experience building serverless or containerized services (GCP Cloud Functions, Cloud Run, AWS Lambda, etc.).
  • Familiarity with SQL and data warehouses, especially BigQuery, for structuring data for AI workflows.
  • Knowledge of authentication patterns, secure API handling, rate limiting, and production deployment practices.
  • Proven track record shipping AI-powered features used by real users.

Responsibilities

  • Design, implement, test, deploy, and maintain agentic and AI-integrated workflows and services end-to-end.
  • Build modular, composable agentic systems and reusable ‘agentic skills’ using orchestration frameworks (e.g., LangChain, MCP, LlamaIndex).
  • Develop backend APIs, MCP servers, CLIs and microservices that connect models to Salesforce, BigQuery, Slack, email, and calendars.
  • Architect data flows for retrieval-augmented generation (RAG) and integrate vector stores or knowledge bases.
  • Implement observability, logging, performance metrics, and model evaluation and feedback loops.
  • Scope automation opportunities by partnering with GTM teams, create self-service solutions, and produce documentation and enablement materials.
  • Define governance, access controls, audit trails, and human-in-the-loop escalation paths for AI workflows.
  • Collaborate closely with Data Engineering, GTM Systems, Field Operations, and leadership to prioritize and refine use cases.

Education

  • Bachelor's degree in Computer Science or related field, or equivalent practical experience
  • Comfortable demonstrating technical depth through past projects and production systems

Benefits

  • 100% remote-first work with global culture and asynchronous collaboration
  • Base salary plus equity (RSUs), potential bonus, and role-specific benefits
  • Access to frontier models and company-funded developer AI usage budget
  • In-person onboarding and structured enablement
  • Generous global annual leave policy (30 days) with company shutdown days
  • Career growth pathways and transparent leadership
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$169889.5 / YEARLY (est.)
min
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$154445K
$185334K

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Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.

3 jobs
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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$154,445/yr - $185,334/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2026
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