Customer Success Manager - job 2 of 7
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in United States.
This is a strategic, customer-facing role designed for a professional who excels at building long-term relationships and driving measurable outcomes in a SaaS environment. You will act as the primary point of contact for enterprise clients, guiding them from onboarding through expansion and renewal. Combining technical understanding with strong project management skills, you will ensure seamless deployments and continuous product adoption. Working cross-functionally with internal teams, you’ll help align customer needs with product capabilities while identifying growth opportunities. This role offers high visibility and impact, with direct interaction with senior stakeholders on both the customer and internal sides. It is ideal for someone who thrives in a fast-paced, high-growth environment and enjoys solving complex challenges while delivering exceptional client value.
- Serve as the main point of contact and trusted advisor for enterprise customers, managing the full post-sale lifecycle from onboarding to renewal.
- Build strong relationships with technical stakeholders, security leaders, and executive sponsors to ensure long-term success and satisfaction.
- Lead structured onboarding programs and manage deployment timelines to ensure successful and timely implementation.
- Conduct regular check-ins and deliver executive-level business reviews to demonstrate value, track performance, and identify growth opportunities.
- Monitor account health proactively, identify risks early, and implement mitigation strategies to reduce churn.
- Coordinate cross-functionally with product, engineering, and sales teams to ensure alignment and a seamless customer experience.
- Drive customer advocacy initiatives such as case studies, references, and feedback loops to inform product improvements.
Requirements:
- 5+ years of experience in Customer Success, Technical Account Management, or similar enterprise-facing roles within a B2B SaaS environment.
- Proven track record of managing complex enterprise accounts with multiple stakeholders and large-scale deployments.
- Strong project management skills with the ability to manage timelines, priorities, and deliverables effectively.
- Excellent communication and presentation skills, with the ability to engage both technical and executive audiences.
- Solid understanding of cloud environments, cybersecurity concepts, and identity/access management frameworks (PAM, IAM, SSO, RBAC).
- Experience working with cloud platforms such as AWS, Azure, or GCP, and familiarity with identity providers is a plus.
- Ability to thrive in a fast-paced, high-growth environment and collaborate across cross-functional teams.
Benefits:
- Competitive salary ranging from $120,000 to $150,000 annually, plus equity opportunities.
- Fully remote work environment with flexibility across the United States.
- Comprehensive health coverage including medical, dental, and vision insurance.
- Retirement savings plan (401k) and paid parental leave.
- Unlimited paid time off and flexible work arrangements.
- Home office and connectivity stipends to support remote work.
- Career development programs, team events, and company offsites.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead marketing as Chief Marketing Officer to build brand, drive member growth, and scale a national, community-driven organization through strategic partnerships and experiential programs.
Remote Commerce Media Specialist needed to manage and optimize retail and marketplace media campaigns across platforms like Walmart, Target, Kroger, and Amazon to drive measurable client growth.
Alpaca Health is hiring a Customer Success Manager to partner closely with autism care providers to optimize operations, drive revenue growth, and improve clinical outcomes using its AI-enabled platform.
Experienced Partner Success Manager to proactively manage post-launch success, retention, and expansion for strategic payments partners at NMI (remote, US).
Lead client-facing Amazon brand programs at GIGABRANDS, driving performance across PPC, SEO, catalog and creative while collaborating with cross-functional teams to grow client revenue.
Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.
Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.
Resillion is hiring a Client Services Account Manager in Burbank to manage media QA projects, prepare work orders, coordinate cross-functional teams, and maintain client relationships through to final delivery.
Lead and build the customer expansion engine to grow multi-product adoption across Ivo’s enterprise accounts, partnering tightly with Sales, CSM, Product, and Marketing.
Front is hiring a Senior Customer Success Manager to drive retention and long-term value for a book of B2B customers by owning renewals, adoption, and strategic account outcomes.
Moonshot AI is hiring a data-driven Customer Success Manager to partner with eCommerce brands, drive onboarding and experimentation, and turn AI-powered insights into measurable growth.
Lead and scale an SMB Customer Success team at Medely to improve retention, drive expansion, and translate company goals into data-driven, operational plans for a rapidly growing healthcare staffing marketplace.
Join a fast-growing mental health company as an Account Management Associate responsible for managing a portfolio of primary care practices and increasing consistent referrals through field-based relationship-building and data-driven outreach.
Experienced PR leader sought to lead HealthTech and enterprise tech accounts—shaping strategic narratives, securing Tier-1 coverage, and coaching junior teams at a rapidly growing communications agency.
Customer Success Manager at JOOR supporting West Coast clients during PST hours to drive adoption, retention, and account expansion.
Jobgether has the ambition to disrupt the recruitment industry as we know it by simplifying it and making it more accurate 🎯 Jobgether platform connects candidates and companies based on: - Skills -... Values - Ambition - Personality The candidat...
631 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
