Director of Partner Onboarding & Relationships
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Partner Onboarding & Relationships in United States.
This role offers the opportunity to lead and shape the onboarding experience for new partners in a fast-paced digital marketplace environment. You will be responsible for guiding partners from initial engagement through successful launch, ensuring operational readiness, compliance, and early performance success. This position combines strategic oversight with hands-on coordination, requiring collaboration across product, engineering, operations, and partner teams. You will establish processes that scale, optimize early outcomes, and strengthen long-term partner relationships. Success in this role means enabling partners to operate efficiently while ensuring a seamless and predictable experience for both internal teams and external stakeholders. This is a high-impact position where your leadership directly affects marketplace performance and partner satisfaction.
- Own the end-to-end onboarding lifecycle for new partners, from kickoff to first active operations.
- Serve as the primary point of contact for partners during onboarding, coordinating technical, operational, compliance, and commercial readiness.
- Lead cross-functional execution by working with product, engineering, operations, legal, and customer service teams to deliver high-quality, timely partner launches.
- Translate partner requirements into actionable internal plans, tracking milestones and proactively resolving risks or blockers.
- Monitor early performance metrics, including operational KPIs, approval rates, and funded volume, and take action to stabilize and optimize results.
- Maintain strong post-launch relationships, serving as an escalation point for issues and ensuring partners transition smoothly into ongoing account management.
- Drive continuous improvement of onboarding processes, documentation, and tools based on feedback and lessons learned.
Requirements:
- 8+ years of experience in partner onboarding, partner operations, fintech, lending, or financial services.
- Proven track record leading complex partner integrations or onboarding programs.
- Strong knowledge of consumer lending, loan origination workflows, and marketplace platform operations.
- Experience managing cross-functional teams, coordinating with product, engineering, and operations.
- Ability to manage multiple concurrent partner launches with strong organizational skills.
- Excellent analytical, stakeholder management, and problem-solving abilities.
- Strong communication skills, capable of engaging with both internal teams and external partners effectively.
Benefits:
- Competitive salary range: $100,000 – $140,000 USD annually, with potential performance bonuses, commission, and equity in the form of restricted stock units.
- Flexible and remote work arrangements.
- Participation in standard employee benefits programs, including health care, retirement plans, paid time off, parental leave, and other tax-reportable benefits.
- High-impact role with opportunities to influence partner success and marketplace performance.
- Collaborative, cross-functional environment with professional growth opportunities.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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