Ccaas Jobs

Lead and scale TTEC Digital's Higher Education sales motion across the Upper Midwest, converting cloud-generated leads and closing mid-market CX and cloud engagements with university stakeholders.

Experienced enterprise sales leader needed to grow Microsoft Cloud and digital contact center business as a Vice President-level Sales Executive for TTEC Digital.

Phonely is hiring a Channel Partner Manager to launch and lead a 0-to-1 partner program that drives channel-sourced revenue for its conversational voice AI platform.

Lead technical presales for NiCE's Cognigy-powered customer service automation portfolio, driving discovery, demos, POVs and RFP responses to win enterprise deals.

TTEC Digital is seeking an experienced Five9 Senior Consultant to lead configuration, integrations, and deployments of Five9 VCC and related CX solutions for enterprise clients.

Lead architecture and rapid prototyping of AI-driven contact center solutions for large enterprise prospects, blending deep CX domain expertise with hands-on LLM and systems engineering.

Lead and expand strategic partnerships with CX and systems integrators across North America to accelerate partner-sourced pipeline and close complex enterprise deals for Parloa's conversational AI platform.

Senior engineering leader needed to manage and grow a distributed CX/CCaaS engineering team, ensuring scalable, reliable real-time communications services.

Lead the technical design and delivery of enterprise Google Cloud CCAI solutions, driving Dialogflow CX architectures, Vertex AI/Gemini integrations, and team enablement to improve contact center CX.

Lead the design and delivery of scalable VoIP infrastructure and LLM-integrated real-time voice pipelines at ServiceNow to power AI-driven contact center experiences.

Lead delivery of complex speech-enabled IVR and contact center (CCaaS) projects at Miratech, managing cross-functional teams and client relationships to ensure successful, on-time outcomes.

Experienced pre-sales engineer needed to design and demo AI-driven CCaaS and digital engagement solutions, partnering with sales and product teams to win and deliver complex enterprise deals.

Provide technical leadership on Collaboration, UCaaS, and CCaaS solutions to support sellers and help customers modernize communications and contact center experiences.

Experienced enablement and change management consultant needed to lead Genesys Cloud CX adoption, deliver training programs, and drive operational readiness across internal and client contact center teams.