Help Center Jobs

Support EasyLlama's scaled customer base as an Associate Customer Success Manager by handling high-volume inbound requests, triaging issues, and improving systems to deliver fast, consistent service at scale.

Provide student-facing technical support for online classroom access across phone, chat, email and social channels in a hybrid Phoenix-based role with Grand Canyon Education.

HighLevel is hiring a remote Knowledge Base Associate to create, maintain, and scale clear product documentation and multimedia learning assets that drive customer adoption and reduce support tickets.

Provide multi-channel Level 1 technical support and customer care for K12/Stride learners and families in a remote, contract role.

PushPress is hiring a hands-on Support Manager to build scalable support systems, lead a high-performing team, and raise customer experience standards across its SaaS platform for boutique fitness.

Create concise, high-quality instructional videos using AI tools to reduce support friction and improve the ShiftKey user experience during an 8–12 week part-time contract.

Perplexity AI is hiring a technically-minded User Operations Generalist to manage high-volume multi-channel support, troubleshoot product/LLM issues, and drive automations and process improvements.

Support and own enterprise billing and product workflows at a high-growth AI startup, delivering multi-channel user support and driving improvements across product, billing, and operations.

Senior technical writer sought to build and scale Help Center content and developer-facing docs for a fast-growing enterprise SaaS platform.

Serve the City and County of San Francisco as an IT Operations Support Administrator III delivering complex systems administration, data center operations, and user support to municipal IT environments.