Job Posting Title

Law Enforcement Communications Specialist

Agency

308 STATE BUREAU OF INVESTIGATION

Supervisory Organization

State Bureau of Investigation

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Level I: $40,132.92

Job Description

This position is located in the Communications Unit within the Information Services division in Oklahoma City, OK.

Note: This position is 24/7; the shifts may vary and will include weekends.

Basic Purpose

Positions in this job family are assigned responsibilities involving the operation of communication equipment in a law enforcement communication center and in providing information to law enforcement officials, other agencies and the general public.

Major Work Duties

• Provide 24/7/365 coverage for the OSBI. Responsible for monitoring and reporting security/safety issues. Monitoring assigned security cameras, performing building safety/security checks, reporting system issues and responding to Law Enforcement requests.

• Monitoring the Oklahoma Law Enforcement Telecommunications terminal to receive, access and disseminate information. Conduct and respond to inquiries and other searches for information in compliance with policies. Use OLETS to make and clear NCIC entries.

• Process, respond and/or refer requests received from law enforcement agencies or the public for information or services. Assists agents by obtaining all relevant information from individuals making contact with OSBI.

• Maintains operations for OSBI HQ reception including opening/closing lobby, greeting and acknowledging visitors, maintaining front end security and verifying identity, following procedures for logging visitors, evidence, subpoenas, logging and distributing mail.

• Document activities as required per agency policies and unit procedures. Have an understanding of each unit within Information Services Division to assist customers with requests.

Typical Functions

• Operates radio communication equipment and receives and dispatches radio messages on an assigned shift; provides a communications link for personnel in the field or agency headquarters, other law enforcement officials and related emergency services

• Operates teletype and computer system to obtain information through the Oklahoma Law Enforcement Telecommunications System (OLETS), National Law Enforcement Telecommunications System (NLETS) or National Crime Information Center (NCIC).

• Interprets and relays information to field personnel concerning wanted persons, violations of laws and other criminal activities.

• Researches criminal history information as required, including International Police Organization (INTERPOL) data available through the various systems.

• Makes immediate decisions on a wide variety of information received through various sources and disseminates to field personnel, agency officials and other law enforcement agencies as appropriate.

• Maintains written records and logs of shift activities.

• Composes and releases messages concerning accidents, emergencies, hazardous materials, incidents, weather conditions and similar situations to field offices, news media and other law enforcement, civil defense and emergency services.

• May serve as a member of screening boards in matters related to promotions, hiring, reinstatement and disciplinary actions.

• Monitors security within the communications center or the facility.

• Provides coordination between law enforcement agencies during official operations.

Level Descriptor

This is the career level of this job family where incumbents are assigned responsibilities at the full performance level, performing highly responsible work in the operation of communication equipment in a law enforcement communication center. Incumbents at this level may be assigned highly independent work as the only operator on an assigned shift.

Education and Experience

Education and Experience required at this level consists of six months of experience as a communications dispatcher; or an equivalent combination of education and experience, substituting fifteen semester hours of college for the required experience.

Knowledge, Skills, Abilities, and Competencies

Knowledge, Skills and Abilities required at this level include knowledge of Federal Communications Commission rules and regulations concerning radio communications; of OLETS, NLETS, and NCIC operating manuals; of state and federal laws concerning use of criminal records; of agency communications policies and procedures; of office practices and procedures; and of spelling, punctuation and grammar. Ability is required to express ideas clearly and concisely, both orally and in writing; to operate radio and telecommunications equipment; to maintain effective working relationships with others; to maintain operating efficiency under emergency and stressful conditions; to follow complex written instructions; and to type accurately from plain copy at the rate of twenty-five words per minute.

Special Requirements

• Successful applicants must be willing to submit to a drug screen, polygraph examination, psychological evaluation (commissioned positions only), and a thorough background investigation.  Certain events automatically disqualify an applicant, such as, felony conviction; admission of an undetected crime that, if known, would have been a felony charge; failure to pay federal or state income tax; positive confirmed drug urine test; illegal use of a controlled substance within certain time frames.

• Some agencies may have determined positions in this job family to be safety sensitive as defined by 63 O.S. § 427.8.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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Agency Contact