Chief Operations Officer (COO)

About Us

Platzi is the largest technology school in the Hispanic world, with over 6 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower by training individuals and organizations in AI, Cybersecurity, English, Programming, and Leadership.

As an industry leader, our presence is recognized through a massive and passionate community, extensive press coverage, and a daily stream of student success stories. We operate primarily remote, with key offices in Bogotá and Mexico City.

Role Summary

We are looking for a Chief Operations Officer to be the operational engine behind Platzi's growth. This role is for someone who knows how to build and run high-performing teams without defaulting to corporate playbooks someone who thrives in ambiguity, moves fast, and gets things done through clarity and trust rather than process overhead. Reporting directly to the CEO, the COO will own the day-to-day health of the company, drive cross-functional execution, and help translate bold strategy into real outcomes across every part of the organization.

What You'll Do

• Own the company's operational strategy end-to-end turning vision into execution across Engineering, Product, Finance, People, and Growth Marketing.
• Keep teams aligned and moving fast without over-engineering the process; you build systems that work at the pace the business needs
• Partner with the CEO and board to define and track key business metrics, presenting performance insights and strategic recommendations
• Identify operational bottlenecks before they become crises and drive improvements grounded in data, not instinct alone
• Lead headcount planning, annual budgeting, and resource allocation across departments
• Build and develop leadership teams capable of operating with high autonomy and full accountability
• Thrive in environments where you have to write the playbook as you go, not follow one that already exists
• Represent the company in strategic partner, investor, and customer conversations where operational credibility matters

Qualifications

• 10+ years of senior leadership experience, with at least 3–5 years in a COO, VP of Operations, or equivalent executive role at a technology company
• Proven track record of scaling operations in a high-growth, fast-moving environment — startups or internet-native companies preferred
• Strong analytical mindset; you use data and clear metrics to make decisions and measure what actually matters
• A natural ability to align diverse, autonomous teams around shared goals through direct communication and genuine trust
• Experience managing P&L, financial planning, and headcount allocation across multiple functions
• Comfortable operating with incomplete information and high urgency — you don't wait for perfect conditions to act
• Exceptional communication skills; you can speak candidly to a CEO, a board, and a frontline team in the same day
• Nice to have: experience in edtech or B2C SaaS; familiarity with Latin American markets; exposure to VC or PE-backed environments

Compensation & Benefits

📍 This position is based in California. In accordance with California's Pay Transparency Law (SB 1162, as amended by SB 642), the good-faith estimated base salary range for this role upon hire is $210,000–$300,000 annually, depending on experience, skills, and qualifications. Platzi does not inquire about or consider prior salary history in compensation decisions.

• 💻 Hardware — Laptop, smartphone, and ergonomic workstation fully provided
• 📗 Books — Unlimited professional books via Kindle (device included)
• 🐣 Parental Leave — Extended maternity and paternity leave
• 💸 Equity — Option pool participation available to all team members
• 🌴 PTO — 15 days of paid vacation per year from day one
• 🌐 Team Syncs — In-person team gatherings throughout the year
• 🏖️ Villa Platzi — Annual full-company retreat somewhere in the world

Equal Opportunity & Inclusion

Platzi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, medical condition, genetic information, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law, including California's Fair Employment and Housing Act (FEHA).

We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and hiring process. To request an accommodation, please contact humanops@platzi.com.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Employment with Platzi is at-will unless otherwise specified in a written agreement.