Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
AI & Machine Learning Solution Development
Support the design and implementation of AI and generative AI solutions using modern ML frameworks and enterprise platforms
Assist in translating advanced AI concepts (e.g., fine‑tuning, LoRA, reinforcement learning–based optimization, perception systems) into deployable enterprise architectures
Contribute to solution prototypes, proofs of concept (POCs), and lab‑based demonstrations for customers
AI Infrastructure & Systems
Work with AI infrastructure stacks, including accelerators, kernels, training pipelines, and performance optimization
Assist in evaluating and optimizing AI workloads across hardware platforms (GPUs, AI accelerators, optimized kernels)
Support AI deployment patterns such as model training, inference, and retrieval‑augmented generation (RAG)
Data, Pipelines & Tooling
Build and support AI‑related pipelines for:
Data ingestion and preprocessing
Model evaluation and benchmarking
Failure analysis, logging, and observability
Develop internal and customer‑facing tools or dashboards to visualize performance, system behavior, or AI outputs
Customer & Partner Engagement
Participate in technical workshops, solution briefings, and architecture sessions with customers
Help explain AI system behavior, limitations, and performance trade‑offs to technical and semi‑technical audiences
Collaborate with cloud, silicon, and ISV partners across the AI ecosystem
Behaviors and Competencies
Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.
Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification.
Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
Skill Level Requirements
Core Technical Skills
Strong proficiency in Python for machine learning, systems tooling, and data workflows
Experience with PyTorch and modern ML training and inference workflows
Understanding of fine‑tuning and optimization techniques, including:
LoRA (Low‑Rank Adaptation)
Reinforcement learning–based optimization approaches (e.g., GRPO or similar)
Solid foundation in software development and machine learning fundamentals, including:
Model evaluation
Performance analysis
Systems & Infrastructure
Exposure to AI accelerators, kernels, or low‑level optimization concepts
Familiarity with ML infrastructure pipelines beyond model‑level code
Experience with profiling, debugging, and performance tuning of ML workloads
Basic exposure to AI platforms and infrastructure including GPUs, networking, storage, and data‑center technologies
Data & Tooling
Experience building data pipelines for logs, metrics, or ML inputs
Comfort working with both structured and unstructured data
Experience working across different data sources and formats
Preferred Skill Level Requirements
Experience with AI solution domains such as:
Generative AI
Agentic AI systems
Computer vision or perception systems
Robotics
Experience benchmarking, comparing, or evaluating machine learning models
Exposure to low‑level or systems‑level optimization (e.g., kernel‑level tuning)
Familiarity with AI frameworks or SDKs such as:
CUDA, XLA
TensorRT, Neuron, NKI
Exposure to NVIDIA platforms and frameworks (e.g., NeMo, NIMs)
Understanding of modern AI workflows including:
Graph databases
Vector databases
Guardrails and inference pipelines
Experience working with ML platforms across cloud, hybrid, or on‑prem environments
Familiarity with containerization and deployment tools (e.g., Docker)
Experience developing visualization or dashboard tools (e.g., React, Node.js, or similar frameworks)
Research or applied experience translating academic AI concepts into production‑ready systems
Other Requirements
Ability to communicate complex technical concepts clearly to both technical and semi‑technical audiences
Interest in customer‑facing solution development and enterprise problem solving
Willingness to collaborate with internal teams and external partners across the AI ecosystem
Ability to balance learning, hands‑on engineering, and solution delivery in a fast‑paced environment
What This Role Is Not
Not a pure machine learning research role
Not a pure software engineering role isolated from customers
Not a presales‑only role without hands‑on technical work
This role sits between solution development, engineering, and applied delivery, and is designed to grow technically strong engineers into trusted enterprise AI solution leaders.
The estimated annual pay range for this position is $75,000 - $150,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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