Account Manager

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

Benefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary:

At Signode, we recognize and reward talent.  This role offers a competitive annual salary plus a 30% SIP and varies based on specific responsibilities and geographic location. The starting annual salary will be determined based on the candidate's experience, qualifications, and/or skillset. 

Summary:

The Account Manager is expected to retain and expand assigned accounts in their geographic area. They will serve as the key day-to-day customer contact.  Consultants promote and sell Signode’s high-performance packaging system used in multiple industries to support the needs of the customer.  This position is based on the Central region. Territory size will range from $8.0-11.0 million in sales volume.

Essential Functions:

• Sells through a consultative and solutions-driven method to provide a comprehensive packaging system to our customers.
• Manage existing customers as end-to-end seller.
• Meet or exceed sales goals by utilizing all Signode products and services.
• Owns renewal and expansion selling (cross-sell and up-sell). Does not own landing new accounts.
• Create account plans for top accounts and presents to customer representatives.
• Pull through national account sales at the local level.
• Acts as main point of contact for customers regarding ongoing business requirements and issues.
• Resolves customer inquiries, problems, and complaints to maximize customer satisfaction.
• Maintain up-to-date sales opportunities and customer records in accordance with company instructions.
• Provide industry insight to peers, including product management, product development and equipment sales teams.
• Contribute information to the sales and marketing strategy by sharing market opportunities and competitive area information. 
• Collaborate with internal teams on account management, projects, and department initiatives.
• Arrange an effective Time and Territory Management Plan that maximizes sales efficiency.  
• Participate in Training & Development opportunities in order to continually improve, upgrade performance, experience career development and advancement.
• Assist the A/R department collecting past due balances and ensure your accounts are in good standing.

Education:

Associate’s degree in Business, Sales or similar field; Bachelor’s degree preferred.

Experience:

• 3-5 years in consultative sales experience, industrial sales experience is a must.
• Must live in the Houston Metro, TX area; travel overnight – up to 50%.
• Knowledge of Signode’s products and applications to sell solutions that meet the customers need.
• Strong mechanical and manufacturing aptitude.
• Ability to use a CRM and read dashboards on PowerBi, with general MS Office proficiency.
• Strong technology skills with social media knowledge to drive current customers and prospect engagement.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

• Customer Focus
• Interpersonal Savvy
• Excellence
• Listening
• Team Player
• Independence
• Problem Solving

All your information will be kept confidential according to EEO guidelines.

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities.

Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at [email protected].

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.