Engineering Lead/Manager

Senior Engineering Lead/Manager – Austin, TX

Are you ready to help modernize a software engineering organization that develops products to connect millions of users globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Engineering Manager, Digital Platform!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Western Union powers your pursuit. 

In this role, you will managed a team of 6 developers and architects in a pilot program of best practices. Lead the design and delivery of scalable, cloud-native microservices powering Western Union’s digital platform. This role serves as a hands-on technical expert and service owner, managing a small scrum team that owns microservices utilized by digital frontend teams and partner with distributed engineering teams to ensure reliability, performance, and architectural excellence.

Role Responsibilities 

• Manage a scrum team designing and developing APIs and microservices.
• Develop and implement new software, maintain and improve existing software.
• Ensure that software functionality is implemented with a focus on code optimization and organization.
• Recommend improvements to existing software programs.
• Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams.
• Work as service lead with development team across geographically distributed structure.
• Review design and code from different scrum teams and ensure service level standards are enforced.
• Responsible for maintaining quality and engineering metrics of specific microservices as a services owner.
• Provide coaching to Junior engineers on the team.
• Works independently on complex projects.

Role Requirements 

• Hands on engineering manager with demonstrated experience in designing and implementing large scale microservices. 
• Bachelor’s degree in computer science or related fields with 10+ years of professional experience or master’s degree with 8+ years of experience. 
• 3+ years leading/managing an engineering team in best practices.
• Demonstrated experience in modern programming languages and frameworks (Java Spring boot, DynamoDB/Postgres, Kafka, Redis, Apache Camel) and standard design patterns for implementing microservices.
• Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements.
• Excellent decision-making, communication, and collaboration skills.
• Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D.
• Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. 
• Experience with architecture design concepts and techniques and the ability to communicate and evangelize those concepts to a broad-based team.
• Hands-on experience in building microservices based architecture and platform developed and deployed at scale. 
• Hands-on experience building enterprise scale APIs used by web and mobile applications.
• Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery). 
• Experience in Cloud (AWS) based architecture designs and implementations. 

Preferred Qualifications 

• Experience in FinTech industry 
• Experience in building external customer-facing applications with open-source technologies and understanding of front-end tech stack
• Experience managing team performance utilizing an engineering metrics-based approach

We make financial services accessible to humans everywhere. Join us for what’s next. 

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com. 

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Salary

Annual base salary range is $150,000 - 185,000 USD per year.  Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Paid Time Off  
• Medical, Dental and Life Insurance 
• Tuition Assistance Program 
• Student Loan Repayment (below manager level only) 
• Parental Leave 
• One day volunteer time off 
• $0 Money Transfer Fee Discount Code – Quarterly 
• Recognition Program “Game Changers” 
• Employee Discount Program 
• Global Adoption Assistance 
• Global Scholarship Awards Program 
• 401K plan  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.”

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.