SENIOR ACCOUNT DIRECTOR (100% Remote outside of Canada)

PersistIQ has the position of Senior Account Director available, and we’re excited to tell you about it!

PersistIQ is a company inside the Wishpond umbrella. It is a rapidly growing SaaS company helping small businesses succeed through digital marketing solutions. Our cloud-based platform provides landing pages, social promotions, website pop-ups, and lead tracking tools, serving over 3,000 customers from startups to Fortune 500 companies. We’re a 100% remote team, passionate about helping businesses achieve measurable growth through smart, data-driven marketing.

OVERVIEW

We are seeking a Senior Account Director to serve as a strategic leader and pivotal bridge between our clients, our fulfillment teams, and our internal leadership. In this high-impact role, you will go beyond campaign management to drive the overarching success of our B2B client portfolio. You will act as a trusted advisor to high-value accounts, translating complex business goals into sophisticated marketing strategies and ensuring our SDR, Lead Gen, and copywriting teams execute with precision.

As a Senior leader, your mission is twofold: ensuring the exceptional delivery of PersistIQ products and fostering the professional growth of our Account Management team. You will be a key driver of retention and expansion, identifying upsell opportunities and mitigating risks before they impact the partnership.

RESPONSIBILITIES

• Collaborate with Account Directors and their AM teams to support consistent, high-quality client delivery across PersistIQ accounts. 

• Act as a resource and point of escalation for Account Managers, helping to resolve client issues and reinforce best practices. 

• Support leadership initiatives focused on improving efficiency and the delivery of PersistIQ products and services. 

• Participate in the recruiting process, including candidate review and interviews for Account Manager roles. 

• Contribute to the onboarding and ongoing training of new and existing Account Managers. 

• Attend leadership and cross-functional meetings as required, representing the AM team and contributing to strategic discussions. 

• Ability to lead under pressure and respond to changing work situations 

• Capacity to manage global teams and complex projects seamlessly 

• Outstanding communication skills (ability to convey information effectively) 

• Exceptional time management and organizational skills 

• Exceptional communication skills, both internally and externally, and at all levels of management - in person, on the phone and through email 

• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s Degree in Marketing, Business, or a related field. 

• Proven leadership and proactive ownership, with the ability to guide teams, anticipate needs, and drive initiatives forward. 

• Strong business acumen and a demonstrated ability to understand operational priorities, client goals, and revenue-impacting decisions. 

• Exceptional client‑experience mindset, consistently delivering high‑quality service 

• Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality 

• As part of a diverse team, ability to work both independently and collaboratively 

• Must be technical, analytical, results-driven and have the ability to multi-task in a fast-paced environment 

• Organized, administratively strong, and have solid writing, phone, and general communication skills 

• Fluent in English (spoken and written). Knowledge of a second language is considered an asset 

WORK ENVIRONMENT

• It is expected that the successful candidate will provide their own workstation, computer, and headset, and have a fast and reliable internet connection. Certain roles will be required to utilise and or download company-approved software.

• The individual must be prepared to work standard business hours in either the Eastern or Pacific Time Zone.

• Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record checks, and credit checks.

• Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.

GREAT REASONS TO JOIN OUR TEAM !

• Fully remote position allowing you to work from your home anywhere in the world !

• Exciting and dynamic environment with a great leadership team 

• Comprehensive training program and regular performance reviews to facilitate your success

• Competitive compensation based on experience and proven abilities

• Great referral programs with incentives and bonuses

• Unbelievable product discounts when you use our products for your own business

• A global workforce of multi-cultural and talented colleagues 

• A close-knit operation with amazing growth opportunities for your personal development

• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange

• Corporate headquarters in beautiful Vancouver, British Columbia, Canada

ABOUT US

Founded in 2009, Wishpond is a rapidly growing technology company that provides digital marketing solutions specifically designed for small businesses.  The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.

Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who possess the skills necessary to scale a successful software company.

To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:

• Website: www.wishpond.com

• Instagram: @wishpondofficial

• Twitter: Wishpond

• Youtube: Thewishpond

• LinkedIn: Wishpond

APPLICATION PROCESS

If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter

Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation

We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.

At the end of the job posting, add: Internal applications will be accepted until Friday, April 24, 2026, at 4 pm Pacific.