Account Representative
Worth Finance Corporation is excited to welcome a dedicated Account Representative to our dynamic Call Center team in McAllen, TX. In this role, you will be the friendly and knowledgeable voice that assists our customers, providing support and guidance with clarity and professionalism. You will handle account inquiries and help customers navigate their loan with ease. If you thrive in a fast-paced, team-oriented environment, join Worth Finance Corporation and be part of a team committed to creating great experiences for our customers every day.
Responsibilities
- Manage customer accounts by creating, updating, and maintaining accurate records and transaction histories.
- Handle inquiries related to account balances, payments, loan status, and account concerns with professionalism.
- Work with customers to collect past due balances.
- Identify and present loan options based on customer eligibility and account history.
- Gather information from new clients and complete electronic documentation to open new accounts.
- Work toward monthly performance goals, including collections, outbound, and inbound calls.
- Deliver a great customer service experience.
- Collaborate with branch team members to ensure completeness of customer files.
- High school diploma or equivalent
- At least 1 year of customer service experience
- Must maintain reliable attendance and punctuality
- Strong verbal communication skills and the ability to provide excellent service over the phone
- Ability to work both independently and collaboratively within a team
- Attention to detail with handling customer information
- Ability to multitask effectively and perform well in a fast‑paced environment
- Bilingual in English and Spanish is a bonus
- 401(k)
- Dental Coverage
- Vision Coverage
- Health Coverage
- Paid Time Off
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.
DCWP's Licensing Division is hiring a Customer Service Representative to review and process license applications, deliver high-volume customer support, and assist applicants in navigating agency and interagency requirements.
Lead and scale Tines' East Technical Support Engineering team to deliver world-class support for enterprise and public-sector customers while driving process improvements and cross-functional collaboration.
Lead the design and scaling of Rapsodo’s post-sale customer experience across hardware and software products in North America, building infrastructure, AI-driven operations, and cross-functional feedback loops to improve onboarding, support, and activation.
Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.
Provide bilingual (Spanish/English) in-person and phone assistance to Oregonians applying for public benefits while supporting office operations and applying eligibility rules with compassion and accuracy.
Deepgram seeks a Solutions Architect (Applied Engineer) in San Francisco to lead post-sales technical support, create scalable automation, and improve customer-facing processes for its Voice AI platform.
Provide expert technical support for Tines’ automation platform, resolving API and integration issues and helping customers implement secure, scalable workflows while contributing product feedback.
Notion is hiring an Enterprise Technical Support Specialist in NYC to deliver high-touch technical support, reproduce and drive resolution of complex issues, and help scale enterprise support processes.
Provide empathetic, accurate patient billing support and revenue-cycle assistance for One Medical members, resolving insurance and payment issues via phone and digital systems.
LiveData is hiring a Customer Success Technical Manager to diagnose and resolve technical issues, own customer-facing documentation, and support hospital deployments in a remote, Eastern-time-focused role.
Customer-focused banking associate needed to deliver excellent in-branch service, handle transactions accurately, promote PNC products, and support sales and branch operations at the New Braunfels Marketplace location.
Sortly is hiring a Customer Experience Senior Specialist to manage multi-channel support and onboarding, escalate and track technical issues, and translate customer feedback into product improvements within a small, collaborative remote CX team.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
